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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />STATE DEPARTMENT OF REHABILITATION <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />19F -145 <br />♦ <br />Vocational Rehabilitation services to eligible individuals consistent with <br />Programs Represented <br />Federal and State laws <br />Intake <br />♦ <br />Orientation <br />♦ <br />Identification and referral on individuals receiving assistance or in need <br />Services Provided <br />of rehabilitation services <br />♦ <br />Coordination of services and program with those offered by the <br />Department of Rehabilitation through the One -Stop System <br />Z <br />Co- location of staff <br />Method of Service <br />E <br />Co- location of services <br />Delivery <br />E <br />Cross training of staff <br />❑ <br />On -line <br />® <br />In person <br />* <br />By phone <br />Referral Method <br />® <br />Referral form <br />❑ <br />Online <br />® <br />Customer Satisfaction' <br />Contribution to One -Stop <br />System <br />® <br />Provide coordination and services for Department of Rehabilitation <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />19F -145 <br />