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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />COMMUNITY ACTION PARTNERSHIP OF ORANGE COUNTY <br />F Criteria to be determined by the State of California and the Santa Ana Workforce hivestment Board <br />19F -216 <br />® <br />Community Service Block Grant (Emergency Safety Services and <br />Programs Represented <br />family Development Programs) operated by CAPOC at their Family <br />Resource Centers and Human Services Department. <br />o <br />In -take <br />Orientation <br />Identification and referral of individuals qualifying for assistance or in <br />need of employment and training services <br />Services Provided <br />® <br />Coordination of the Community Action Partnership of Orange County <br />employment and training programs with those offered through the One - <br />Stop <br />Other programs and services appropriate through CSBG funding. <br />i <br />❑ <br />Co- location of staff <br />Method of Service <br />❑ <br />Co- location of services <br />Delivery <br />® <br />Cross training of staff <br />❑ <br />On -line <br />❑ <br />In person <br />0 <br />By phone <br />Referral Method <br />(A <br />Referral form <br />❑ <br />Online <br />© <br />Customer Satisfaction <br />Contribution to One -Stop <br />Z <br />Customer Change /Outcome <br />System <br />® <br />Coordination and Services for CSBG program <br />F Criteria to be determined by the State of California and the Santa Ana Workforce hivestment Board <br />19F -216 <br />