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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />THE ASIAN AMERICAN SENIOR CITIZENS SERVICE CENTER <br />1 Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />19F -231 <br />Employment and Training activities under Title I of the Workforce <br />Programs Represented <br />Investment Act, <br />In -take <br />Orientation <br />♦ <br />Screening and eligibility determination for Asian American Senior <br />Citizens Service Center <br />d <br />Identification and referral of individuals qualifying for assistance or in <br />Services Provided <br />need of employment and training services <br />o <br />Coordination of the Asian American Senior Citizens Service Center <br />` <br />employment and training programs with those offered through the One- j <br />Stop <br />♦ <br />Other programs and services appropriate through Asian American <br />Senior Citizens Service Center funding. <br />❑ <br />Co- location of staff <br />Method of Service ' <br />❑ <br />Co- location of services <br />Delivery <br />0 <br />Cross training of staff <br />❑ <br />On -line <br />• <br />In person <br />• <br />By phone <br />Referral Method <br />Z <br />Referral form <br />❑ <br />Uniine <br />Contribution to One -Stop <br />© <br />Customer Satisfaction] <br />System <br />1 Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />19F -231 <br />