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CITY OF SANTA ANA WORKFORCE INVESTMENT BOARD <br />ONE STOP PARTNER MEMORANDUM OF UNDERSTANDING <br />SERVICES MATRIX FOR <br />SANTA ANA WORK CENTER (CITY OF SANTA ANA) <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />■_C' 19.] <br />s <br />Employment and Training Activities under Title I of the Workforce <br />Programs Represented <br />Investment Act <br />s <br />Intake <br />Orientation/Workshops <br />Screening and eligibility determination for WIA assistance <br />s <br />Identification and referral on individuals in need of employment and <br />Services Provided <br />training services <br />s <br />Coordinate Work Center employment and training programs with those <br />offered through the One -Stop system <br />♦ <br />Other programs and services appropriate through WIA funding <br />® <br />Co- location of staff <br />Method of Service <br />® <br />Co- location of services <br />Delivery <br />® <br />Cross training of staff <br />M <br />On -line <br />• <br />In person <br />• <br />By phone <br />Referral Method <br />E <br />Referral form <br />® <br />Online <br />© <br />Customer Satisfaction <br />Contribution to One -Stop <br />System <br />Provide coordination and services for WIA programs <br />' Criteria to be determined by the State of California and the Santa Ana Workforce Investment Board <br />■_C' 19.] <br />