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<br />PART I: THE APPLICATION PROCESS <br />4-I.A. OVERVIEW <br /> <br />This part describes the PHA policies for making applications available, accepting applications, <br />making preliminary determinations of eligibility, and the placement of applicants on the waiting <br />list. This part also describes the PHA <br />process to elderly persons, people with disabilities, and people with limited English proficiency <br />(LEP). <br />4-I.B. APPLYING FOR ASSISTANCE \[HCV GB, pp. 4-11 4-16 Notice PIH 2009-36\] <br /> <br />Any family that wishes to receive HCV assistance must apply for admission to the program. <br />HUD permits the PHA to determine the format and content of HCV applications, as well how <br />such applications will be made available to interested families and how applications will be <br />accepted by the PHA. The PHA must include Form HUD-92006, supplement to Application for <br />Federally Assisted Housing, as part of the PHA <br />SAHA Policy <br />A two-step process will be used, as it is expected that a family will not be selected from <br />the waiting list immediately upon application. Under the two-step application process, <br />SAHA initially will require families to provide only the information needed to make an <br />the waiting list. The family will be required to provide all of the information necessary to <br />establish family eligibility and level of assistance when requested by SAHA. <br />During application intake, applications will be available online at the City of Santa Ana <br />website or other websites as determined by SAHA. Paper applications will be available <br />for those requesting a reasonable accommodation. <br />Completed applications must be returned to SAHA by mail or submitted online. <br />Applications must be complete in order to be accepted by SAHA for processing. If an <br />application is incomplete, SAHA will make reasonable effort to notify the family of the <br />additional information required. <br />4-I.C. ACCESSIBILITY OF THE APPLICATION PROCESS <br />Elderly and Disabled Populations \[24 CFR 8 and HCV GB, pp. 4-11 4-13\] <br />The PHA must take steps to ensure that the application process is accessible to those people who <br />might have difficulty complying with the normal, standard PHA application process. This could <br />include people with disabilities, certain elderly individuals, as well as persons with limited <br />English Proficiency (LEP). The PHA must provide reasonable accommodation to the needs of <br />individuals with disabilities. The application-taking facility and the application process must be <br />fully accessible, or the PHA must provide an alternate approach that provides full access to the <br />application process. Chapter 2 provides a full discussion of the PHA <br />providing reasonable accommodations for people with disabilities. <br /> <br /> <br />Page 4-2 <br />04/01/14 <br /> <br />