LANDSCAPE WEST MANAGEMENT SERVICES, INC. DBA PALO VERDE LANDSCAPE MANAGEMENT COMPANY - 2014

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iM Overview of the MLS Ball Field Maintenance Division: Founded in 1986, Major League Softball, Inc. (hereafter "MLS") has been engaged in the business of contracting various sports programming and field maintenance /renovation services with municipal and county agencies throughout the State of California MLS's `Ball Field Maintenance Division" was estab- lished during 1992 and has provided municipal agencies with a vast array of tailored ball field mainte- nance programs. The `Ball Field Maintenance Division" is managed by Patrick May, a full time, dedi- cated Director of Field Maintenance Operations. The MLS Field Maintenance Division is divided into five (5) geographic "Areas" in Southern California and each "Area" has a dedicated "Area Lead ". Though each Area Lead is fully equipped to perform every aspect of the infield maintenance services specified in the City of Santa Ana's Request for Proposals, the key to MLS's success is that Area Leads are "free to roam and inspect" the work of their crew members (referred to as Tractor Operators or TO's). Area Leads are also available to "fill in" if there is ever an emergency involving a TO or a client requests extra work or needs more infields prepared on short notice. For quick access and optimal communication, every Area Lead and TO are required to carry a working cell phone at all times. Presently, the five (5) Area Leads oversee a total of eleven (11) TO's that are assigned a set of infields each day which are referred to as "TO routes ". The Director is directly responsible for all initial and fol- low up training and he also spends a great deal of his time inspecting the work of the Area Leads and their TO's. The Santa Ana contract will be assigned to MLS's "Central Orange County Area" and the work will be managed on a day to day basis by the Director. As this is an extremely important contract to MLS, the Director will also be highly involved with the daily operational details and weekly meetings. MLS understands that the ball diamonds in Santa Ana are used by a variety of groups which have diverse needs. In any City where there are a large number of fields, the infield maintenance contractor has to pos- sess the experience, equipment mid staff to handle complicated logistics, unique situations involving third party user groups and unforeseen emergencies. After 27 years in business serving more than 25 municipalities simultaneously, MLS is eminently quali- fied to meet the high standards that the City of Santa Ana has specified. In fact, in just a few months MLS dramatically improved 23 infields in every District in the City of Santa Ana. MLS is confident that City of Santa Ana Parks Maintenance staff will provide highly positive testimonials as to our technical expertise and the quality of the service MLS delivers each and every day. Routine Maintenance Program: Major League Softball, Inc. ( "MLS ") will employ the following maintenance plan to address the Daily, Weekly, Bi- Monthly and Annual tasks ball fields defined in the City's current Request for Proposals for the infields specified for Districts 1 and 3: MLS will dedicate two (2) TO's to perform the daily /weekly routine described below. The Area Lead will also visit Santa Ana every day to inspect the work and to address ally questions or concerns raised by ei- ther the General Contractor or City inspectors. The Area Lead will have a complete "rig" containing a John Deere 1200 and all the necessary hand tools so there will be three (3) fully outfitted rigs in Santa Ana every day in Districts 1 Landsc.Va Nest Macasmen[ Secv is as, [ac. 13 City of Santa Ana. BI➢ NO RFP13- 968PRCSA