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other members of the team to ensure they have not heard from the intern. (Sample 1st and 2nd warning letters can be found in Staff Docs /Support Services /Case Management /Phase 4 /Dismissal Process). 5. If the Support Services Specialist does not get a response from the intern, he /she must bring the intern's status to the Phase 4 Programs Staff Meeting for review. Program staff will evaluate the nature of the problem and determine a course of further action, including program dismissal. 6. If dismissed, an intern should be sent a final dismissal letter via mail and e -mail. (Final dismissal letter can be found in Staff Docs /Support Services /Case Management /Phase 4 /Dismissal Process). 7. Support Services Specialist should dismiss intern in ETO. Re -Entry An intern who is dismissed from the placement phase may be re- admitted. To be considered, individuals must make an appointment with the Support Services Specialist for the training program the individual attended. The following steps will be conducted by the Support Services Specialist: 1. Complete a thorough assessment. In addition: a. Identify reasons the individual withdrew or disengaged from the program. b. Find out the reason the intern would like to be re- admitted. c. Identify if Taller San Jose can meet the individual's current needs and if individual is showing readiness to participate in all program services. If not, refer to appropriate agency. 2. If the Support Services Specialist meets with the individual and determines he /she is eligible to return, the staff must re- enroll participant in ETO and revise the participant's ISP. In cases, when the Support Services Specialist is unsure whether or not to re -admit an individual, he /she must present the case at the Phase 4 Programs Staff Meeting for review or consult with members of the team. Staff is encouraged to work collectively on a decision that fits Taller San Jose's values and that is in the best interest of the individual. 3. Respond to the individual within 30 days of their request to re- enroll with a decision of acceptance or denial. For all denials, staff must provide the individual the reason he /she was denied and referrals to appropriate services; this must be done in writing and a copy of the letter must be placed in the individual's file. The Support Services Specialist must document this process in ETC. 4. If the individual is re- admitted, the Support Services Specialist must update the ISP according to the time period that is closest to their return (30, 60, 90 day, 6 month, 1 year, 18 month, 2 year). Page 42 Taller San Jose, Support Services Manual EXHIBIT A