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• Incision and drainage <br />• Control ofbleeding <br />• Necessary emergency surgery <br />• Clinically indicated extractions <br />• Referral to dental specialist if needed <br />• Medically necessary dental- related prescriptions <br />Ourservices do not limit dental treatment to extractions. We provide an appropriate and timely <br />response to requests for dental services. Dental emergencies are addressed immediately. Inmates with <br />urgent dental needs are seed at the initial sick call, and we currently fulfill all non- emergent dental <br />requests within 2 weeks or less of the initial sick call. We coordinate appropriate off-site referrals for <br />inmates requiring dental care - outside the capabilities of the facility. All dental services are delivered <br />according to proper universal precaution measures and are documented in the ornate's medical record.' <br />We do riot perform cosmetic dental services. <br />$3. Eye. Care <br />a. NaphCarew €II provide eyeexaminatlons and medically necessary treatment. <br />b. NaphCare understands that the majority of inmates currently housed at Santa Ana ]Bit are either <br />I N.S. or U'5. Marshall and that these contracting agencies are financially responsible for their <br />inmates' approved corrective lenses, NaphCare agrees to obtain approval from the responsible <br />contracting agency priorsupplying corrective lens, <br />14. Psych Clinic <br />a. NaphCare understands that the Santa Ana 4 1 medical services plan requires NaphCare to <br />provide psychiatric services in the form of one it) psych clmicevery week, and we will comply, <br />b. Each clinic will last no less than four (4) hours, unless there are an insufficient number of <br />patients in need of care. <br />c. Psych clinics will provide a range of services including psych evaluations, counseling and <br />prescription of psychotropic medications: <br />15. First Aid Kits <br />a. NaphCare will provide one (1) basic first aid sit for each housing module; Intake screening areal <br />booking, laundry and transfer hold, <br />b. Contents of the first kits will comply with NCCNCguidelines: <br />c:. NaphCaro will provide- a fig of required contents to the Jail Administrator. <br />d Monthly inspection of the first aid kits will be conducted by Jail staff, <br />16. Inmate Complaint/Grievance Procedure <br />a, NaphCare will fallow established Jail policies and procedures for processing and responding to <br />inmate complaints and grievances regarding medical treatment. <br />b. NaphCare will abide ay Jail policies and procedure regarding responses to complaints and <br />grievances, within established policy requirements. <br />NaphCare has developed a fully electronic system for tracking complaints from receipt to <br />resolution, and we will ensure this system complies with SAJ policies and procedures. <br />The following chart shows NaphCam's proposed grievance process for the Std, <br />Inmate Medical Services AFP No. 14.034 <br />City of Santa Arta 65 <br />25H -69 <br />