Laserfiche WebLink
Electronic Funds Transfer (EFT or ACH) Program <br />Guidelines for Participants <br />These guidelines apply to payees who elect to participate in the Electronic Funds Transfer (EFT or ACH) program <br />offered by the City of Santa Ana. If you elect to participate in the City of Santa Ana's Electronic Funds Transfer <br />program, payments formerly made by check will be made by electronic funds transfer through the Automated <br />Clearing House (ACH) network. Use of Electronic Funds Transfer as a form of payment means funds will be <br />available in your account within two business days from the date of payment. <br />Identifying Your Bank Account <br />• You must complete the Electronic Payment (ACH) Enrollment Form on page two and print it on your <br />organization's letterhead. <br />• The Payee/Company Information section must be signed and dated by an authorized individual in your <br />organization. <br />• The Bank/Financial Institution Information section must be signed by an authorized officer of the bank/financial <br />institution. <br />Setting Up Electronic Payments <br />• Upon City of Santa Ana's receipt of the Electronic Payment (ACH) Enrollment Form, please allow up to two <br />weeks for completion of enrollment process. <br />Changing Electronic Payments <br />If the account designated for electronic payments has changed, please submit a new Electronic Payment (ACH) <br />Enrollment Form, as soon as possible, using the same procedures and form as the original document. <br />If an electronic payment (ACH) is returned to the City of Santa Ana due to unreported change of a bank or bank <br />account, the payment will be re -issued once the updated/correct bank information has been received and <br />processed. <br />Withdrawing from the Program <br />If you choose to cancel your electronic payment (ACH) enrollment, the City of Santa Ana roust be notified, in <br />writing, on your organization's letterhead. <br />After receipt of your withdrawal notification, it may take up to one week to process the request. <br />All correspondence relating to the City of Santa Ana's Electronic Payments program should be directed to: <br />City of Santa Ana, 4th floor- Purchasing, M16 <br />20 Civic Center Plaza -Santa Ana, CA 92701 <br />(714)647-5460 <br />E-mail: PURCHASING_AP@santa-ana.org <br />