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Exhibit A <br />SCOPE OF WORK <br />Municipal Utilities <br />Relay Utility Pack Interactive Voice Response Solution <br />$35,OOOT <br />Included Functionality: <br />• Current Balance Owed • Partial Payment <br />• Last Billing Date and Amount (Up to last 6) • Credit Card Payment <br />• Next Billing Date • ACH Payment <br />• Last Payment Date and Amount (Up to T <br />last 6) <br />$3,000 <br />Language Add -On (Spanish) <br />$5,250 <br />Language Add -on (Vietnamese) <br />$5,250 <br />Additional Project Services & Configuration <br />$15,500 <br />Ports Estimate & Server Sharing <br />$10,000T <br />Information Line Tools <br />$4,000T <br />Solution Design and Development <br />Included <br />Selectron Project Management <br />Included <br />On -Site Installation, Travel Expenses and Training <br />Included <br />System Documentation Included <br />$44,500 <br />Subtotal investment for Municipal UYljties <br />$75,000, <br />'Each Application Pack enables functionality across various channels. However, this functionality must be enabled by licensing the appropriate channels. IVR is the only <br />Channel currently being <br />enabled. <br />emallspe,ilc <br />s Allfunctlonality listed is contingent on the accessibility of the data and business logic from the application database via an API. This Includes access to email addresses <br />for email specific <br />functionality. Services may be requiredfor alternative application database access or to enhance the functionality and business rules of afunctional component. <br />Dog Licensing <br />Relay Dog License Add -On Interactive Voice Response Solution <br />$24,000T <br />Included Functionality: <br />• Validate License • Credit Card Payment <br />• Renewal Timeframe & Due Date • ACH Payment <br />• Validate Discounts • Partial Payments <br />• Rabies Expiration <br />Language Add -On (Spanish) <br />$3,000 <br />Language Add -on (Viemomese) <br />$3,000 <br />Ports Estimate & Server Sharing <br />$6,000T <br />Additional Project Services & Configuration <br />$7,500 <br />Information Line Tools <br />$1,000T <br />Solution Design and Development <br />Included <br />Selectron Project Management <br />Included <br />On -Site Installation, Travel Expenses and Training <br />Included <br />System Documentation Included <br />Subtotal Investment for Dog Licensing <br />$44,500 <br />'Each Application Pack enables functionality across various channels. However, this functionality must be enabled by licensing the appropriate channels. IVR is the only <br />Channel currently being <br />enabled.. <br />'Allfunctlonality listed is contingent an the accessibility ofthe data and business logic from the application database via an APl Thisin'tacm aaess to email add ressesfar <br />emallspe,ilc <br />functionality, Services maybe requiredfor alternative application database access or to enhance the functionality and business rules ofafunctional component <br />