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FAAC, INC. -2015
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FAAC, INC. -2015
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Last modified
11/9/2017 9:53:39 AM
Creation date
5/20/2015 1:29:12 PM
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Contracts
Company Name
FAAC, INC.
Contract #
N-2015-076
Agency
POLICE
Expiration Date
1/31/2018
Insurance Exp Date
5/1/2018
Destruction Year
2023
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d3asle �ervj'ua'V(rarc�a[i�'"k"ertgts <br />.yw + N I,y' M P YJ it w T LL CJ <br />1. P"POSP <br />The tornaa' of this Basic 9eruioe Warranty docuuTent govorn the support provided b1` FAA.0, The fee <br />tabu paid, by Customer for• servioes roadet'od unifier this warrAntp is based, upouz. each ouslomor's. <br />aysteln o r aftgural nn. <br />2. COVERAGE <br />All FRAC provided *dwata Comprising a single Simulator is included under` ibis warranty. All <br />P.AAC software cc rap moats that ma spaci fred undue the Simulator Purchase ce ntract are covered. <br />New hardware or software Assemblies whlob aro Acquired Rein and thstallod by PARC after the: <br />ioltial purchase of the Simulator aro.mad'e a tiara of the Simulator and will, be automatically covered <br />Broder. the terms of She warranty, unless otherwise noted. Hardware or so#twara notacquired and <br />installed by FARC is not ccrtrered.undee this agraemoat, <br />The pustbrror may k•Vaeive AoNnre updates,' patches and version modifications for changes inac%to <br />the software sold with than Simulgor. Software updates and Upgrades which do not address original <br />Simulator spocificadons are not includa(Leuder this warranty, <br />The rvarganty does: n6t POW 401mal v ear and tear or nsrrtuaEYles. `I:bose would Include, but, are not <br />1'lnritad to, scratches on sorcws, minor lumiowity changes in monitors, stuck or, bora e pihuls on <br />tnonit rasz projector orinstrumeut panot bulbs, batteries, printer supplies, etc, <br />3. SIBAWCE FEES <br />The fee for this warrar y, is down mhiQd at the time of warranty pwchase; Casts tahi'ckt, fail o ob jido of <br />the soope afthe warranty shalt be payable at then currcirt Limo artd'itga w. al ratoy Elaf'i of diem rind <br />travel expert, <br />C x"RQ iiRzlli"1:1 MODEM S.TSC'1''ola <br />FRAC' provides: -Whnited telophono vorce support, duthig S+'&ACti hueltzgw la G'a, as t(aa prls cry <br />matlxtid fa' i'deac fy rid'aad tesolvitrg,haa`dwaru og sofC vrrr o problarns., During,a,, phone support call, n <br />TAAQ Shevdo $epro6odtWvov may dLraet a, oustamer, to pQlonnon oporretion on fhe egilprtao'ut: to <br />aid in further diaglzosis orropair of the Skntuktor, to adrtrtipu,:' AC may ptcvidte'teleplt4 ne triodGrn <br />support by"drall'ng" into, the 811acof to diagnose and/'tip rt oive,a SMviobdasrtc rernotel'y. <br />F4QAG gta'ndard tol'ophone s cdmadant support arofrom, 9am to ' <br />PM P,1?T; excluding U'S hdltttxys. After hours telephone strpp'ort is available 24/7 by palC'iztg PAAC, <br />Should a PAAC Service kepreseritative deteoptn:q that rho isauo cannot be xesolvod via voice or <br />rucdoni sapl*1,, a oorre.WVo on-site service visit may be sobeduled, It is, within pAAC's sole <br />discretio i Jo detorntlno whothw or net a,.correctiva on -sire service visit is waxrauted, <br />5, ONSITE SERVIC'F'V ITS <br />ttevtsed 0a107tanos <br />
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