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InfoSend Response — 12/29/2006 <br />ATTACHMENT R — RILL PRESENTMENT <br />BILL PRESENTMENT <br />Set up fee for EBP <br />E• <br />Setup and implementation fee for main bill presentment features waived. No fee for site design, <br />testing, customer support training, and documentation. Includes ability to associate more than <br />one utility account with a single user name and password. Includes branded web portal that <br />matches the City's look and feel. Includes a custom formatted payment file that the City will use to <br />update its A/R system. Future phase web services defined in the RFP are also included with <br />no setup fee. (With the exclusion of item E -3 "other City services ", which does not have a clear <br />project definition). If the future phase website features require that an HTML formatted document <br />be created and stored in the EBPP system archive then a transaction fee will be charged for each <br />document created, that Is equal to the normal bill presentment fee shown below. <br />Electronic bill presentment <br />$ 0.11 per bill presented <br />Bills are only presented for customers who have enrolled for the service to save the City costs. <br />Bills are presented with the next billing cycle. Customers can make a payment immediately after <br />enrollment is complete by entering the amount due from their paper bill. The City can also choose <br />to have all bills presented regardless of whether the customer has enrolled or not for a lower per <br />bill presented fee. See additional services. <br />Archive bills for 24 months <br />$ 0.02 per bill presented <br />Standard bill archival length is 6 months. If the City requires 24 months of bill archival <br />then the bill presentment fee is increased by $0.02 per bill. <br />On -line reports <br />0.00 <br />Monthly update <br />$0.00 <br />Software upgrades <br />$0.00 <br />Additional services not covered in any line items above please describe and Include unit <br />pricing for bill presentment services: <br />0.03 <br />and post them to the electronic bill presentment system then <br />the electronic bill presentment fee is discounted by $0.03 each. <br />If this option is selected a customer will have bills to view <br />immediately after enrollment. See the description under <br />"Electronic bill presentment" above. <br />Total: 0.03 <br />These fees apply only if the City uses a payment processor that InfoSend is already <br />connected to. Connecting to new processors requires a significant amount of one -time <br />and recurring costs on InfoSend's end. <br />25H -32 20 <br />