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InfoSend Response — 12/28!2008 IV.A.8 GENERAL INFORMATION AND REFERENCES InfoSend Company Profile Mission Statement: "Our goal is to provide the best possible services along with cost savings to our customers in an accurate, reliable, and timely manner - with a personal touch." InfoSend, Inc. has been providing data processing, statement printing and mailing services to various industries since 1996. In addition to these services InfoSend offers fully hosted and managed e- Billing services. The Electronic Bill Presentment & Payment (EBPP) service can be used as a stand -alone service or integrated with the print and mail service. Incorporated on Jan 17, 1997 in California, InfoSend is a privately held company. InfoSend's core competencies are information technology, document formatting, and document production. The company's founders have over 35 years of combined Information Technology experience. This background has helped InfoSend adapt to technology changes and introduce new services to meet our clients' needs. We are continually refining services and adding to the equipment necessary to produce financial documents. Customer Service InfoSend's staff can be reached by calling our office toll free at (800) 955 -9330, or by dialing (714) 993 -2690. Live support staff answers phone calls and can also be reached via email. Most customer service inquiries can be resolved within the initial phone call or e -mail. Locations The Company currently owns and operates its 75000 sq ft headquarters and production facility. The building is located in Anaheim, California. The mail pieces that are produced at our Anaheim facility are picked up by the USPS and sent to to the main Post Office Hub of Santa Ana, California. This facility is a Detached Mail Unit and houses USPS employees who check the mail throughout the day. InfoSend Headquarters: 4240 E La Palma Ave Anaheim, CA 92807 25H -51 30 • Supported in development of new company in 1996 • Laid groundwork for future IT development between 1996 and 1997 • Began research into Electronic Bill Presentment and Payment Services • Stayed active part -time with company while studying at UC Santa Barbara Education BA Business Economics from University of California, Santa Barbara (2001) Proficient In Website /Forms Design using Following Applications /Languages: HTML, Crystal Reports, Adobe Illustrator IV.A.8 GENERAL INFORMATION AND REFERENCES InfoSend Company Profile Mission Statement: "Our goal is to provide the best possible services along with cost savings to our customers in an accurate, reliable, and timely manner - with a personal touch." InfoSend, Inc. has been providing data processing, statement printing and mailing services to various industries since 1996. In addition to these services InfoSend offers fully hosted and managed e- Billing services. The Electronic Bill Presentment & Payment (EBPP) service can be used as a stand -alone service or integrated with the print and mail service. Incorporated on Jan 17, 1997 in California, InfoSend is a privately held company. InfoSend's core competencies are information technology, document formatting, and document production. The company's founders have over 35 years of combined Information Technology experience. This background has helped InfoSend adapt to technology changes and introduce new services to meet our clients' needs. We are continually refining services and adding to the equipment necessary to produce financial documents. Customer Service InfoSend's staff can be reached by calling our office toll free at (800) 955 -9330, or by dialing (714) 993 -2690. Live support staff answers phone calls and can also be reached via email. Most customer service inquiries can be resolved within the initial phone call or e -mail. Locations The Company currently owns and operates its 75000 sq ft headquarters and production facility. The building is located in Anaheim, California. The mail pieces that are produced at our Anaheim facility are picked up by the USPS and sent to to the main Post Office Hub of Santa Ana, California. This facility is a Detached Mail Unit and houses USPS employees who check the mail throughout the day. InfoSend Headquarters: 4240 E La Palma Ave Anaheim, CA 92807 25H -51 30