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RFP — Pane 7 <br />XVII. E -MAIL COMMUNICATIONS AND INTERPRETATIONSICLARIFICATIONS <br />To facilitate the RFP process, proposers are required to monitor the City's Sid and RFP <br />page at www.santa- ana.or /_ g bids -rf s. No oral interpretations will be made by the City to <br />any proposer as to the meaning of requirements identified herein, including the Scope <br />of Services and Terms and Conditions. Every request for such an interpretation must <br />be made in writing via e-mail to the projects manager (dmercado@santa- ana.orq) no <br />later than Tuesday April 21. 2015 at S:Oq PM. Significant interpretations or <br />clarifications will be made by an addendum to the RFP, which will be posted to the <br />website. Addenda may become part of the agreement documents. <br />Q. CONTRACTORS OFFICE <br />Contractor is required to maintain an office within a sixty (60) minutes response time of <br />the job site and provide the office with phone service during normal working hours. <br />During all other times, a telephone answering service shall be utilized and the <br />answering service shall be capable of contracting the Contractor by cell phone or pager. <br />Contractor shall have a maximum response time of sixty (60) minutes to all <br />emergencies. Contractor will ha n office and a <br />Sea 36- 145. -- Same - Commercial Vehicles. <br />No person shall park and /or leave standing on any street, or portion thereof, in <br />any residential district located within the city any commercial vehicle with a <br />manufacturer's gross vehicle weight rating of ten thousand (10,000) pounds of <br />more for a period of time longer than two (2) hours. Such restriction shall not <br />apply to any commercial vehicle which is making pickups or deliveries of goods, <br />wares, and merchandise from or to any building or structure located on the <br />residential street, or for the purpose of delivering materials to be used in the <br />actual and bona fide repair, alteration, remodeling, or construction of any building <br />or structure upon the residential street for which a building permit has previously <br />been obtained. <br />City of Santa Ana — Street Tree Maintenance Services RFP <br />Amendment No. 2 <br />Page 2 <br />25B -156 <br />