25B - AGMT - STREET TREE MAINTENANCE

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]�1jftV rtIN V T�iT' �Jsr €f *10% of time will be devoted to contract V :, iAI l!J:1Jt Tla1J U p I' J }lrrllJW; i1 +IJt1J P Professional Registration California Urhan Forests Council, Certified Urban Forester #103 ISA, Certified Utility Aphorist #WE -642AU Wildlife Training Institute, Certified Wildlife Protector #533 TCIA, Certified Tree Care Safety Professional, #142 J' 0`11JJ l Tir]fl`1WJMJX:l *40% of time will be devoted to contract Professional Registration ISA Certified Aphorist #WE -1043A TCIA, Certified Tree Care Safety Professional, #771 Wildlife Training Institute, Certified Wildlife Protector #581 Mr. Thompson has been with WCA since 1978. He has over 30 years experience in the arboriculture field. He is responsible for estimating, scheduling, contract administration, personnel and daily operation. He is responsible for field operations, customers service, and management of crews throughout Orange County. Through his employment he has gained valuable experience in computer estimating, tree inventory systems, and costing programs which are essential in the efficient operation of tree crews. 11�1 drX111.JI ilh 50,6 of time will he devoted to contract 4�aJ5�' )J.;la1 "71�,Jf', °fit 11J�a f'J`s1`Jl1`S Professional Registration ISA, Certified Arborist, #WE -1592A TCIA, Certified Tree Care Safety Professional, #141 WCISA Certified Treewnrker Climber, #6470 ATSSA, Traffic Control Technician, #228622 As Site Supervisor, Mr. Working is a full -time employee and speaks fluent English. He is responsible for reviewing the day's activities, assisting the Area Manager in scheduling, and insuring proper safety procedures are heing followed. As Supervisor, Mr. Working is to communicate with City officials and other interested parties on a daily basis. Report and resolve malfunctions, damage, or industrial injury. He assists in employee training programs, maintains records, and files daily reports. and receipts. 1511E,!01JlINI-11 t luiJ fl1uv 2j r' A Jj� � 1 d IJrzJ rl`frl, F�f'�TJO ' 'Jllf]'Ss As the CSR (Customer Service Representative), Ms. Devlin is responsible for providing sup- port to the Area Manager, Site Supervisor and crew. The CSR is to act as a liaison between the company and it's clients as well as the general public. The CSR is responsible for re- sponding to Customer Service inquires and facilitating contracting functions, such as: mapping, underground service alert, data entry, field hook preparation, list preparation, public relations, errands, etc. 5B -171 10