JMG SECURITY SYSTEMS, INC. 1-2015

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- 17150 Newhope St, Ste. 109 Fountain Valley, CA 92708 $y Tel: 800-900-4564 Fax: 714-545-0352 i JMG SECURITY SYSTEMS, INC. www.jmgsecurity.com Platinum Preferred Service Plan The following equipment shall be made a part of and attached to the Commercial Security/Fire Alarm System Agreement dated July 15, 2015 between JMG Security Systems, Inc., a California Corporation (hereinafter "JMG") and City of Santa Ana (hereinafter "Client") at the following location: 20 Civic Center Plaza, Santa Ana, CA 92701 The Client requests and JMG agrees to provide PLATINUM PREFERRED SERVICE AS DESCRIBED BELOW on the following Client systems) as listed on the attached schedule of protection: ❑ Intrusion Alarm ❑ Fire Alarm © Video Surveillance ❑ Access Control This includes, but is not limited to: • All Labor • All Parts • JMG Provided Loaner Equipment, if available • Priority Same Day Service • One Scheduled Preventative Maintenance Visit per year. • Revisions to current software* (* Only if required by manufacturer for continued operation); • After hours and weekend service calls, as necessary (additional labor charges may apply) Client acknowledges that there is an additional charge for: • Lift rentals • Batteries • Changes in Client computer/platform or operating system requiring JIG to reinstall or upgrade software • Abuse or misuse or damage due to burglary, fire and/or electrical surges • Changes in construction on the premises • Failure to properly follow JMG's instructions concerning operation • Equipment not installed by JMG • Improper adjustments, repair or modification by someone other than JMG Client agrees that JIG has no responsibility to repair or replace any equipment that while still technically functioning has been rendered obsolete by manufacturer decisions, governmental decree or other event beyond JMG's control. Obsolete components and components exceeding manufacturer's useful life are not included in Preferred Service Plan and will be repaired or replaced at Client's expense. Client acknowledges that if a digital recording device is used to store data, the storage data is based on standard computer hard drive technology and that in the event of hard drive failure the data may not be able to be extracted. Redundant and/or archive capable hard drive systems are available at an additional cost. A system inspection is required on all existing, non -warranted equipment, or equipment on which there has been a lapse in warranty, to verify system is currently in acceptable working order prior to the commencement of any JMG preferred service plan. The Service Plan will go into effect upon completion of the inspection. There will be a time and material charge for this inspection and any necessary repairs. The selected preferred service plan is subject to the same terms and conditions as the Security/Fire Alarm System Agreement currently on file and begins upon completion of the installation or immediately after inspection if already installed. INITIAL INSPECTION FEE: $ 0 . (Required to add preferred service plan to existing systems) PAYMENT: Total Platinum Service Rate $ 41.90 TO BE COMPLETED BY JMG Accepted by Date TITLE Alarm Agent G. Greenfield Agent# 73035 Rev 3/12 per month payable quarterly in advance. TO BE COMPLETED BY CLIENT Authorized Signature Signer's Name (printed or typedyTitle Business/Residence Phone Fax e-mail: