JMG SECURITY SYSTEMS, INC. 1-2015

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s1r �- JMG SECURITY SYSTEMS, INC. Commercial Security / Fire Alarm System Agreement JMG is not responsible if the installation is delayed because of bad weather, labor disputes, equipment availability, acts of God or other reasons beyond JMG's control. Client has the affirmative duty to inform JMG, prior to the beginning of installation, of every location at the premises where JMG should not (because of concealed obstructions or hazards such as pipes, wires or asbestos) enter or drill holes. Unless so notified, JMG will determine where to drill holes and place equipment. JMG will take reasonable precautions to avoid concealed obstructions, but cannot determine with certainty if they exist. Any cost to repair pipes, wires or other obstructions, and any resulting damaged walls, ceiling floors or furnishings shall be Client's sole expense and responsibility. If asbestos or other health hazardous material is encountered during installation, JMG will cease work until Client has, at Client's sole expense, obtained clearance from a licensed asbestos removal or hazardous material contractor that continuation of work will not pose any danger to JMG's personnel. In no case shall JMG be liable for discovery or exposure of hidden asbestos or other hazardous material. After JMG completes the system, Client and JMG's representative will inspect it. If something is missing or not properly installed, Client will notify JMG in writing within ten (10) days. Otherwise the system will have been accepted by Client. 7. TRANSMISSION LINES/SERVICES: The Alarm system includes a communicator that sends signals to the Monitoring Center over Client's regular telephone service, network lines or any other method of communication. If Client's network, internet service, cell or telephone is down or out of service, placed on vacation or otherwise not working, signals cannot be transmitted and JMG will not know of the transmission service problem. Client acknowledges that back-up cellular service and other manners of communication are available for a fee. If transmission will utilize a regular telephone line, Client will pay for all transmission charges including any installation fees and/or monthly services charged by the telephone company for a special jack to connect the alarm system to Client's telephone service unless such jack is listed on the Schedule of Protection to be installed by JMG. For systems transmitting via phone lines JMG requires the use of an RJ38X telephone jack or equivalent jack to give the system priority over other telephones at Client's premises. However, when the Alarm system is activated Client will be temporarily unable to use the alarm telephone line to make other calls. 8. TELEPHONE LINE ENHANCEMENTS: Any enhancements to your telephone or transmission service, such as internet access, DSL broadband or Voice over Internet Protocol (VoIP) may interfere with the signals sent by the System to the central station. VoIP will not work without electrical power and may interfere with your ability to call 911. You shall immediately notify us of any change whatsoever to your telephone service and shall request and inspection to test the system to make sure that the System is operational and properly transmitting signals. 9. FALSE ALARMS AND TESTING: Client agrees that Client and others using the system will use it carefully to avoid causing false alarms. False alarms can be caused by, environmental disturbances, severe weather or other forces beyond JMG's control. If JMG receives too many false alarms JMG may cancel this Agreement and discontinue monitoring and service. If a false alarm fine or penalty is charged by any governmental agency, Client will pay for the charge. Client understands that system may include wireless devices which are battery powered and may fail to operate when activated as the result of weakened or dead batteries. JMG can accept no responsibility for such malfunctions. Batteries will be replaced by Client or JMG upon Client's request. Client will instruct all persons who may use the system on its proper use. Client will turn off, control or remove all things such as air conditioning systems, heaters, and other devices that might interfere with the system when they are turned on. Client will test the Alarm system's protective devices and send test signals to the Monitoring Center in accordance with JMG's instructions at least monthly. If a problem in the system occurs, Client will notify JMG immediately. Client will obtain and keep in effect all permits or licenses that may be required for the installation and operation of the system. 10. REPAIR SERVICE: 10.1 JMG OWNED SYSTEM: All repairs necessitated by ordinary wear and tear (excluding batteries) shall be at JMG's expense and shall be performed as soon as reasonably possible after the receipt of the request for service by Client. All other repairs, including those caused by Client's misuse of the system, accident, and Acts of God shall be at Client's expense pursuant to JMG's then prevailing rates. Labor charges shall be for a minimum of one (1) hour for each visit to Client's premises. 10.2 CLIENT -OWNED SYSTEM: At the end of the one (1) year limited warranty, unless an extended warranty has been purchased, JMG will continue to repair the system on a time and material basis. Client will pay JMG's standard parts and labor charges for all repair calls. There will be a one hour minimum visit charge for each repair call. Payment of charges for repair service shall be due upon completion of the work. Rev 3112 3 Client Initial: