SANO MEDICAL CENTER INC. - 2015 - Laserfiche WebLink

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ELEMENTS OF TRAINING HOURS OF TRAINING Objective l- • Responsible for informing patients regarding Sano Medical Center's 250 protocols and confirming patient appointments as needed. • Greets patients and visitors to the medical office and obtains all required information to register patient. Ensures/assists patient in completing all forms. Reviews current registration information with patient updating information as required. Registers new patient in computer and prepares chart. Place the appropriate forms in chart according to reason of the visit. • Ensures every patient signs in by using the sign -in sheet before entering office and documents address and phone number in sign -in sheet. • Performs general clerical duties including faxing, copying, filing, distribution of memos and daily schedules etc. as needed and maintains needed supplies to conduct daily work. Objective 2 • Verify coverage, print and file in patient's chart. 250 Establishes the correct type of payment and update if patient insurance changes. • Responsible for collecting payments from patients, post payment in the computer system, maintaining money drawer, balancing monies and turning in completed batch. • Per office procedures, determines total charges for visit and calculates patient financial responsibility per established policies and procedures for cash patients. Collects required copayments, payments (cash, check, credit card), issues computer receipts and records in the system. Ensures that billing information and collections are routed to appropriate personnel/department. May collect past due balance when appropriate. Objective 3- 340 • Schedules patient visits. Confirms appointments, cancels appointments, reschedules appointments and notifies clinical staff of appointment changes. Discusses scheduling conflicts or problems with supervisors. Provides schedule updates during the day. • Checks patient out at the end of visit as per office procedures. • Informs clinical personnel when patient has arrived; routes patient to appropriate clinical area. • Oversees the front area for cleanliness, safety and continuous awareness of visitors, alerting supervisor of any issues. RATING LEVELS: Measurement method: how will it be determined if OJT participant acquired the skill? -Q&A, observation, product review/inspection, etc. PROFICIENT MODERATE MARGINAL II. COST COMPUTATION Hourly Reimbursement: $12.00 (50% of $6.00) Training Hours: 840 Cost Per Trainee (Hourly Reimbursement X Training Hours) — $ 5,040