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2. I SCOPE OF SERVICES &SCHEDULE Communication is the key to conflict resolution. Our team's problem -solving abilities come from knowing what questions to ask, how to listen and how to document the information received. Achievement of solutions that are responsive to the project context and budget requires members with experience relevant to the project scope and bring an understanding of how to address the issues of continued use, budgetary limitations, integration and design effectiveness. We strive for our client's to not only be pleased with the solution, but how we arrive at it. Through the process of implementing the design, we continue to clarify data received and communicate it in a manner that allows easy understanding and ability to effectively respond. We will accomplish this through a logical, orderly Project Approach and a series of document distributions during the design and construction document process. Our practice of methodology is based upon an interactive problem -solving process. All parties come together, well prepared to tackle the problems to be solved, for a continuum of intense problem - solving sessions focused on the project issues. With team members jointly creating solutions, all project aspects are addressed, ensuring detailed documents that are 100% complete. The process facilitates error -free documents, effective teamwork, timely decision making and provides a forum for the broadest participation in conflict resolution. Deliverables Upon submitting TTG's draft BPMP report and sheet, the City can review and provide comments to us. We will address and incorporate these comments and finalize the report including updates to the BPMP sheets that can be submitted to Caltrans for programming purposes. Our final submittal will include: Two (2) hard copies of the final report by September 21, 2015 One (1) electronic copy All documents will be submitted in MS Word and PDF, exhibits will be provided in Microstation format. Schedule Provided on the following page is our proposed project schedule indicating a completion date of September 21, 2015. TTG is comitted to developing the necessary time and resources to complete the City of Santa Ana's BPMP project. We have estimated approximately 135 hours and are within the allocated HBP funding budget. Based on our current workload, if awarded, we will be able to dedicate a minimum of 40% staff time (192 hrs) for the next three months ito complete the work related to this project. iiiOURCity of Santa Ana T TG Bridge Preventive Malnterance Prograin - RFL' 415 047 i9