Laserfiche WebLink
Staff <br />GPC staff is well qualified and experienced in graffiti removal. Staff understands the <br />expectations of their contracts and will seek to not only meet but also exceed those <br />expectations. All staff goes through a one year, 100 point training process. <br />Techniques <br />GPC has created and mastered the methods and techniques of professional graffiti <br />removal. GPC defines professional graffiti abatement as removal that leaves no <br />traces of past vandalism. All of GPO's methods and techniques are based upon eco- <br />friendly principles. <br />Documentation <br />GPC understands the City's documentation requirements for this contract. GPC is <br />offering its App -Order web based work order system and mobile component to the <br />City so that it can monitor, input, and retrieve work orders with photos over the web <br />in real -time. GPC provides the City free upgrades and support to the software system <br />and allows the City complete control and access of all its data related to this project. <br />Communication <br />GPC is available to the City staff 24 hours a day, seven days week. GPC also <br />understands priorities and will work seamlessly with City staff. <br />Consistency <br />GPC provides reliable competent service on every work order that it completes. GPC <br />has been providing the highest quality service and workmanship to the City for the <br />entirety of GPO's relationship with the City over the past ten years, <br />Strong Local Presence <br />GPC has an office in Santa Ana and purchases the majority of its supplies from Santa <br />Ana businesses. CPC's strong local presence insures the City that there will always <br />be enough local staff and equipment to immediately service the City's needs. <br />There is no better indicator of future <br />behind its 24 -year overall history, <br />exceptional service and wo mImship <br />Approved by: <br />success than past performance, and GPC stands <br />and 10 -year history in the City, of providing <br />in the field of graffiti abatement. <br />25H -84 <br />