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))>) TRITECH <,,,0,A�l s �s Page 1 of 1 IVersion: 1.0 Issue date: 01/14/2014 FDD: Interface with DTI for Tow Integration Issued by: Kevin Dorst TriTech Software Systems — Functional Description Document Integration with Dispatch & Tracking (DTS) for Tow Services The City of Santa Ana currently uses DTS as a service to manage its towing services. The customer has asked for Inform CAD to interface with the DTS application. The level of integration for this interface will be as follows: A Custom PowerLine command will be implemented that will allow the Santa Ana Inform CAD user to enter the command +the incident number in the PowerLine. When the command is submitted, a message will be sent to DTS Web Service that will include at least the incident number (referred to as CAD event number). When the DTS system receives the message is received a Tow Service has been assigned, DTS will respond to CAD (with the matching event number) the name of the tow company, their telephone number / Pager number as well as a status. This information will be written to the Incident Comments of the CAD record. It's possible that DTS will send further updates (tow arrived, tow departed, etc.) and this will be sent to CAD and also recorded in the incident comments (note: Consideration must be taken that the incident could be closed; however, the comment must be written to the incident regardless of if it's open or closed). Assumptions: 1. The DTS Tow Interface assumes no additional modifications to existing TriTech products are required. 2. This Functional Description Document only covers interaction with CAD. If additional requirements for RMS are required, it would be covered under another Functional Description Document. 3. Several valid sample XML files from the DTS system shall be provided to TriTech by the Client or DTS prior to the implementation of the Tow Interface. 1. TriTech is responsible for providing an overview to specified client personnel in the operation and monitoring of the DTS interface. 1. Several valid samples of data exchange from the DTS system shall be provided to TriTech prior to the implementation of the interface. 2. The DTS system will supply data formatted as fully documented XML files that are loaded to a network file share accessible to TriTech. Copyright © 2014 TriTech Software Systems — Confidential & Proprietary. rage 'I Unpublished: Rights reserved under the copyright laws of the United States.