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Priority ' <br />Resolution Process - <br />Resolution Time <br />Priority 5 — <br />Low Priority issues are logged by <br />There is no guaranteed resolution time for Low <br />Low Priority <br />TriTech and addressed at the <br />Priority issues. <br />company's discretion according to <br />TriTech's roadmap planning process. <br />Santa Ana System Purchase and Support Agreement— Addendum F <br />Copyright © 2015 TriTech Software Systems <br />Unpublished: Rights reserved under the copyright laws of the United States <br />Page 18 of 20 <br />