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that such equipment will meet the requirements of the Specifications and this Agreement. (For <br />Definitional purposes, Equipment (Addendum A-2) is differentiated from hardware supplied by <br />Subcontractors (Addendum A-2).) <br />1.11 "Functional Acceptance Test" (FAT) means the pre -Go Live testing process for each <br />Subsystem as further defined in the Statement of Work. <br />1.12 "Functional Description Document" (FDD) means the TriTech document that provides <br />the initial functional description of a custom Interface. <br />1.13 "Go Live" means the event that occurs when the Client first uses a Subsystem for Live <br />Operations. A separate Go Live may take place with respect to each Subsystem, each Interface, <br />and each Modification. <br />1.14 "Help Desk" means the TriTech function consisting of receiving calls from Client <br />concerning System problems and assisting Client with resort to the manufacturers of Equipment, <br />Software and other items acquired under this Agreement under the applicable warranties and/or <br />maintenance support agreements. <br />1.15 "Installation" with respect to Subsystems means the process of running the Subsystem <br />under a procedure to demonstrate basic inter -operability of the applicable Subsystem <br />components at the Designated Location for that Subsystem. "Installation", with respect to the <br />Modifications, means the process of running each Modification Linder a procedure to <br />demonstrate basic interoperability with the applicable Subsystem at its Designated Location(s). <br />"Installation", with respect to the Interfaces, means the process of running each Interface under a <br />procedure to demonstrate basic interoperability of the Interface with the applicable Subsystem <br />and the hardware and/or Software with which it is interfaced at its Designated Location(s). <br />1.16 "Interface", collectively or individually, means the interface software described in <br />Addendum A-2. <br />1.17 "Interface Configuration Document" (ICD) means the document that defines the <br />configuration of an Interface. <br />1.18 "Interface Description Document" (IRD) means the standard TriTech document that <br />defines the functionality for standard Interfaces. <br />1.19 "Live Operations" means use of a Subsystem (e.g., the TriTech Software less Interfaces <br />and Modifications) as the primary means of performing its functions. Use of a Subsystem in <br />parallel with Client's existing system for a period not in excess of thirty (30) days where the <br />existing system is the primary means of performing its functions and the Subsystem is being run <br />in a test environment shall not be deemed Live Operations. <br />1.20 "Modifications" means changes or additions to Software from the standard version <br />thereof prepared hereunder. The Modifications, if applicable, are described in the appropriate <br />Statement of Work, Addendum A-1. The TriTech Software is not custom software, and as such, <br />Santa Ana System Purchase and Support Agreement —Addendum H <br />Copyright © 2015 TriTech Software Systems <br />Unpublished: Rights reserved under the copyright laws of the United States <br />Page 2 of 5 <br />