Laserfiche WebLink
Administrative Plan 4/1/16 Page 1-3 <br />1-I.E. SAHA’s COMMITMENT TO ETHICS AND SERVICE <br />As a public service agency, SAHA is committed to providing excellent service to HCV program <br />participants, owners, and to the community. SAHA’s standards is committed to: <br />• Administer applicable federal and state laws and regulations to achieve high ratings in <br />performance measurement indicators while maintaining efficiency in program operation to <br />ensure fair and consistent treatment of clients served. <br />• Provide decent, safe, and sanitary housing – in compliance with program housing quality <br />standards – for very low income families while ensuring that family rents are fair, reasonable, <br />and affordable. <br />• Encourage self sufficiency of participant families and assist in the expansion of family <br />opportunities which address educational, socio-economic, recreational and other human <br />services needs. <br />• Promote fair housing and the equal opportunity for very low-income families of all ethnic <br />backgrounds to experience freedom of housing choice. <br />• Promote a housing program which maintains quality service and integrity while providing an <br />incentive to private property owners to rent to very low-income families. <br />• Promote a market-driven housing program that will help qualified low-income families be <br />successful in obtaining affordable housing and increase the supply of housing choices for <br />such families. <br />• Create positive public awareness and expand the level of family, owner, and community <br />support in accomplishing SAHA’s mission. <br />• Attain and maintain a high level of standards and professionalism in day-to-day management <br />of all program components. <br />• Administer an efficient, high-performing agency through continuous improvement of <br />SAHA’s support systems and a high level of commitment to our employees and their <br />development. <br />SAHA will make every effort to keep program participants informed of HCV program rules and <br />regulations, and to advise participants of how the program rules affect them. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />3-47