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Total number of hours of support available under this Routine Maintenance shall be limited to 60 <br />man-hours per annum. In the event that more hours of Support are required, they will be <br />charged to the Annual On -call System Support task. <br />Annual On -Call System Support <br />Under this task, Schneider Transportation will provide necessary support that is not part of the <br />Routine Maintenance described above. This will be on an as needed basis for the following but <br />not limited to: <br />1. Provide necessary modification of the system software/hardware to maintain or Improve <br />the system functions, The cost of building, testing, and supplying the customized <br />application update required for enhancements will be included in this task. <br />2. Provide support for database management, maintenance, enhancement, and population. <br />Provide support for administrative tasks, including tape backups, user account <br />management, and daily operations If desired by the CLIENT. <br />3. Provide software engineering support to modify the MIST code to incorporate changes <br />Identified by the CLIENT. These changes shall not include substantial alterations to the <br />MIST software. <br />4. Provide support in design of system for expansion or Implementation of new technology. <br />This shall include assisting and advising CLIENT employees with the design and <br />specifications of traffic signal equipment and communications networks in order to <br />properly Integrate with MIST system. <br />5. Provide system/communication hardware or software replacement as necessary. <br />6. Provide support in grant application for system and related communication upgrade. <br />Fee Schedule <br />The total cost of this Annual On -call System Support task shall not exceed fifty eight thousand <br />dollars ($58,000). All services shall be billed on a monthly basis. Schneider Transportation's <br />invoice shall be paid thirty (30) days after the receipt for contract services that have been <br />satisfactorily completed. The City's representative must verify all work completed. <br />The following table provides labor rates for the time & material tasks. These are based on the <br />estimated labor rates for the Year 2016. A 3% escalation rate will be added to each year after. <br />Page4 Schneider <br />'Electric <br />