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Proposal for the City of Santa Ana <br />J.PMoryan <br />Exhibit A — Proposal for Banking Services ............................ ..............................1 <br />Core Banking Services ............................................................ ..............................2 <br />Exhibit B — Consolidated Bid Form ........................................ .............................51 <br />Community Improvement Statement for the City of Santa Ana ........................53 <br />Community Reinvestment Act (CRA) Programs... ................................ ........... 54 <br />RelationshipManagement ...................................................... .............................55 <br />Firm /Financial Information ..................................................... .............................58 <br />Scopeof Services ................................................................... .............................61 <br />General Provisions .................................................................. .............................63 <br />Legal Requirements 63 <br />Other Requirements 64 <br />Alternatives and /or Options 67 <br />Additional Banking Services 69 <br />Exhibit C — Additional Insured Endorsement ........................ .............................70 <br />Appendices <br />Appendix 1. <br />Performance Monitoring Reports <br />Appendix 2, <br />Business Resiliency Overview <br />Appendix 3. <br />Sample Account Analysis Reports <br />Appendix 4. <br />Sample J.P. Morgan ACCESS Reports <br />Appendix 5. <br />Transmission Specifications <br />Appendix 6. <br />Sample Implementation Schedule <br />Appendix 7. <br />Sample Agreements <br />Appendix 8. <br />Proximity Study <br />Appendix 9. <br />Repurchase Agreement Sweep Overview <br />Appendix 10. <br />Alternative Services <br />Page ii <br />