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J.P. MORGAN CHASE BANK, N.A. 1A - 2015
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J.P. MORGAN CHASE BANK, N.A. 1A - 2015
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Last modified
7/13/2016 4:03:34 PM
Creation date
7/13/2016 3:57:09 PM
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Contracts
Company Name
J.P. MORGAN CHASE BANK, N.A.
Contract #
A-2015-303
Agency
FINANCE & MANAGEMENT SERVICES
Council Approval Date
12/15/2015
Expiration Date
12/31/2016
Insurance Exp Date
6/1/2017
Destruction Year
2021
Notes
a-2010-204
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N <br />1. Cash Orders. ]'lie Customer may issue written instructions for the Bank to deliver coin and currency to an armored courier service as <br />designated by the Customer (the 'Courier") in accordance with the Bank's guidelines ( "Cash Order'). The Customer acknowledges that <br />orders for cash can be transmitted to the Bank only during such time as set forth in the Cash Order, The Bank is authorized to debit <br />the Customer's designated account for the amount set forth in the Cash Order (the "Cash'). If the Bank has agreed to such an <br />arrangement, the Customer may also place a Cash Order directly at one of its branch locations by issuing a check to debit the <br />Customer's account at the Bank or as a 'cash for cash" exchange. The Bank and the Customer may agree to a limit on the amount of <br />Cash that may be delivered pursuant to a Cash Order ( "Cash Limit'). <br />2, Cancellations and Amendments, A Cash Order may be cancelled by the Customer orally, telephonically, electronically or in writing <br />by a person the Bank reasonably believes to be authorized to act for Tire Customer and only if the cancellation is received within a <br />reasonable time before the Cash is delivered to the Courier ( "Cancellation'). A Cash Order may only be amended orally or <br />telephonically and the Bank will not be responsible for any change in a Cash Order it has received. Any attempt to amend a Cash <br />Order electronically may result in duplicate Cash being delivered or other error, at the sole risk of the Customer. <br />9, Notice of Rejection /Execution. If the Bank rejects a Cash Order request, it will promptly notify the Customer of the reason. The Bank <br />will notify the Customer when it has executed a Cash Order. Unless, within three (3) business days after receipt of notification of the <br />execution of a Cash Order, the Customer notifies the Bank in writing that a Cash Order was unauthorized or otherwise unenforceable <br />against the Customer, the Bank shat[ not be liable for executing the Cash Order as notified, including any loss of interest. <br />4. Security Procedure. The Bank must receive a Cash Order using a touch -tone telephone, or other electronic communications device <br />mutually agreed upon by the Customer and the Bank, based upon codes assigned by the Bank to the Customer that identify the <br />Customer and the location (collectively, "Codes'). The Customer agrees that: (a) use of Codes constitutes a security procedure for <br />verifying the authenticity of a Cash Order as being that of the Customer ( "Security Procedure "); and (b) the Customer is bound by any <br />Cash Order, the authenticity of which is verified as being that of the Customer by the Bank using the Security Procedure; and any <br />Cancellation. The Customer and the Bank will maintain reasonable security and control of the Codes. The Bank is not responsible or <br />liable for detecting any error in the transmission or content of any Cash Order or Cancellation and the Security Procedure is not <br />intended to detect any such error, No agreement or instruction of the Customer restricting acceptance of any Cash Order or <br />Cancellation is binding on the Bank, except as set forth in these Service Terms or in a writing signed by the Customer and the Bank. <br />These Security Procedures do not apply to Cash Order requests made by the Customer at one of our branch locations when the <br />Customer is making a'cash for cash" exchange or issuing a check to debit the Customer's account at the Bank, <br />Courier Service. The Customer may deliver and pick up shipments of cash or checks to or from the Bank by using the services of a <br />courier that has been authorized by the Bank, who will act solely as the Customer's agent. The courier must comply with the Bank's <br />guidelines, as amended from time to time, and must maintain all licenses and permits required by law in addition to adequate insurance <br />to cover its liabilities in providing courier services. The Bank may refuse to permit any courier to enter its premises with or without <br />cause, in which case the Bank will use reasonable efforts to promptly notify the Customer. <br />Deposit Presentment and Processing. With regard to deposits delivered to one of the Bank's vault areas, the Customer must deliver <br />deposits in sealed tamperproof plastic security deposit bags that meet the standards described in the Bank's guidelines and contain <br />only cash, coin and checks. The bags may also contain food stamps if the Customer provides proof satisfactory to the Bank of the <br />Customer's authority to redeem food stamps. The Bank will open the bags and process the deposits. <br />(a} Delivery to Vault. If the Bank agrees to accept the Customer deposits at a vault location, the Bank will provide a receipt indicating <br />the number of bags it has received. This receipt is not an acknowledgment of the contents of any bag, nor is any telephonic or <br />other acknowledgment of a deposit. <br />(b) Delivery to Branch for Delayed Processing_ If the Bank agrees to accept the Customer deposits at a branch location, the Bank will <br />not verify the amount of the deposits at the time of receipt but will provide the Customer with a receipt showing the amount <br />indicated in the Customers deposit slip. This receipt is not an acknowledgment of the contents of any bag. <br />(c) Delivery. to Unattended Facility. if the Bank agrees to allow the Customer to use one of the Bank's unattended facilities (Including <br />but not limited to a night depository or commercial ATM), the Bank may provide the Customer with an access device (such as a <br />key or card that may require a personal identification number ('PIN'). The Customer must return all access devices to the Bank <br />upon request. We will process any deposits delivered to an unattended facility as provided for in the Bank's guidelines. If the <br />Customer receives a receipt from an unattended facility, the receipt is not an acknowledgment of the contents of any bag or of the <br />receipt of any bag. While the Customer or the Customer's Courier is physically present at one of the Bank's unattended facilities. <br />the Customer is a licensee only and the Bank has no responsibility for the safety of the Customer or its Courier white at such <br />facility. <br />Discrepancies. All deposits are subject to verification. If there are differences between the amount credited by the Bank and the <br />amount shown on the deposit slip prepared by the Customer or the receipt provided to the Customer or its Courier upon initial <br />presentment, the wunt will be recounted. The Bank's determination and records as to its receipt of any bag and as to the contents of <br />any bag is conclusive and binding on the Customer, and the Bank may correct any credit made to the Customer's account. The Bank <br />will notify the Customer's representative designated in the service implementation questionnaire if the difference is more than the <br />minimum amount specified in the Bank's guidelines. All Cash Orders must be validated by the Customer within 24 hours of receipt. If <br />a currency strap, coin bag or wrapped coin difference is identified, contact Cash Services Customer Support at 888- 872 -0517 to <br />request a Cash Order Claim Form. The completed form and proper documentation must be postmarked within 48 hours of receipt of <br />11N: 350,414 DOC /D: 4 Page 30 of 51 <br />
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