STELARUM STUDIOS, INC. - 2016 - Laserfiche WebLink

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EXHIBIT A STATEMENT OF WORK 1. Introduction The City of Santa Ana ("City") operates and maintains the hifor Lawson Financial System to record, process, manage, maintain, and report on its business and financial data, This includes the hifor Lawson S3 Financial and Procurement product suite, Lawson Process Flow, Lawson Business Intelligence (LBS), and various Infor and third -party software components ("Lawson System"). The City's production Lawson System is currently on version 9.01 except for LBI, which is on version 10. The City plans to upgrade its production system to version 10 in 2016, It is currently testing version 10 in a test environment. Although LBI is already on version 10, it is running on a Windows Server 2008 operating system and needs to be migrated to a newer platform for future support, The purpose of this Statement of Work ("SOW") is to define the services to be provided by Consultant to assist the City in the upgrade of the production Lawson System, migration of LBI to a newer platform, and other Lawson System related technical services. 2. Approach The City is self -managing the Lawson System upgrade and LBI migration project. The City will engage Consultant on a Time and Materials (T&M) basis for specific technical tasks as needed to assist in completing the goals of the project. The City may also engage Consultant for Lawson System -related technical support as needed. 3. City Responsibilities The City will be responsible for the following. a. Assign a Project Manager that will be responsible to plan, schedule, and coordinate project tasks. b. The City Project Manager will communicate written requests to Consultant to provide services. c. Provide Consultant with remote access to the City's network for access to the Lawson System. d. Provide access to Infor Support Site for access to software downloads and support. 4. Consultant Services and Responsibilities Consultant will be responsible for the following a. Provide installation, configuration, and / or upgrading of Lawson System software and related components in the Production and Test environments. b. Provide technical support for Lawson System. c. Provide system training for Lawson System. d. Track and provide periodic status of service hours consumed and billing costs to date to City Project Manager, so as to plan remaining work and not exceed the maximum compensation of this agreement. S. Timeframe City Project Manager and Consultant shall schedule requested service at a time that is mutually agreeable to both parties. Page 8 of 8