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Investigate any technical problems that Customer reports. PlanetBids cannot, however, guarantee continuous service, service at any particular time or the Integrity of data transmitted via the Internet, Further, PlanetBids shall not be responsible, for the Inadvertent disclosure, corruption or erasure of data transmitted, received or sorted on the PB Systoft0l. d) PlanetBids may make Improvements and /or amendments to the PB SystemTM at any time, and may provide other optional services, including enhanced versions of standard features or functions, for an additional fee as agreed in advance by the Customer. Any and all relevant portions of these terms and conditions will automatically apply to all improvements, amendments and /or optional services as they appear. PlanetBids does not guarantee that use of the Services will produce any quotes, business opportunities or other information helpful to the business of Customer, nor does it guarantee that any contact provided will be adequate or best suited for any transaction. 2, Fees and Payments. a.) Support Fees, Customer agrees to pay PlanetBids a total of $ 28,974,32 for Year 1, $ 27,399.32 for Year 2 and $ 27,399,32 for Year 3. Payment for Year 1 shall be due and payable 30 days from the time of execution of thls Agreement. Payments for Year 2 and for Year 3 are payable within 30 days from the Invoice date upon renewal each year as outlined below in Table (A). The term of this Agreement shall be extended for one additional two (2) year period, Year 4 and Year 5, upon a request in writing with a minimum of 30 days prior to the end of the term (Year 3) of this Agreement by Customer and a renewal oxeeuted by the City Manager and the City Attorney. The fees for the renewal option will not exceed 5% of the previous year's fee as outlined in Table (A). 1) Onsite Training Fee Customer shall pay a one -time onsite training fee of $1,200.00 and $375 for travel expenses, for up to three (3) additional PB SystemTM licensed users including for the Vendor Management, Bid Management modules and Advanced eBldding add -on module. 2) Service Fee Payment. Customer agrees to pay an annual service fee of $16,413.33 each year of the Agreement for the use of the PB System1m, as outlined in Table (A). 3) Additional Add- on/Madule. Customer agrees to pay a service fee of $4,500 for the Advanced eBidding add -on module and $4,110.99 for tho Emergency Operations module for Year 1 and as outlined consecutively in Table (A) and for Year 2 for the Emergency Operations module to Customer users assigned by Customer, and, $2,375.00 for five (5) Read -Only user licenses for the period of this Agreement. @2000.2010 PlenetUds, Inc. (818) 992 -1771