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SANTA ANA AJCC Partner Services Exhibit B
<br />Career Services: Career services include self. Help service services requiring minimal staff assistance and services requiring more staff
<br />involvement generally provided to individuals unable to find employment through basic career services, and deemed to be in need of
<br />more concentrated services to obtain employment; or who are employed but deemed to be in need of more concentrated services to
<br />obtain or retain employment that allows for self-sufficiency.
<br />1. Eligibility Determination: This is the process of obtaining and documenting information about an individual's
<br />circumstances and comparing that information with the criteria set by an agency or program to decide if the individual qualifies
<br />for participation
<br />2. Outreach, Intake and Orientation: Outreach activities involve the collection, publication, and dissemination of
<br />information on program services available and directed toward jobless, economically disadvantaged, and other
<br />individuals. Intake is the process of collecting basic information, e.g., name, address, phone number, SSN, and all other
<br />required information to determine eligibility or ineligibility for an individual's program. Orientation, whether offered in
<br />a group setting, one-on-one, or electronically, is the process of providing broad infommtion to customers in order to
<br />acquaint them with the services, programs, staff, and other resources at the Santa Ana Work Center, or its partner agencies.
<br />3. Initial Assessment: For individuals new to the workforce system, initial assessment involves the gathering of basic
<br />information about skill levels, aptitudes, abilities, barriers, and supportive service needs in order to recommend next
<br />steps and determine potential referrals to partners or community resources.
<br />4. Job Search, Placement Assistance, and Career Counseling: Job Search helps an individual seek, locate, apply for,
<br />and obtain a job. It may include but is not limited to: job finding skills, orientation to the labor market, resume
<br />preparation assistance, development of a job search plan, job development, referrals to job openings, placement services,
<br />job finding clubs, job search workshops, vocational exploration, relocation assistance, and re-employment services such
<br />as orientation, skills determination, and pre -layoff assistance. Placement Assistance is a service that helps people to
<br />identify and secure paid employment that matches their aptitude, qualifications, experiences, and interests. Career
<br />Counseling is a facilitated exploration of occupational and industrial information that will lead to a first, new, or a better
<br />job for the individual.
<br />5. Employment statistics -Labor Market Information: Collect and report data about employment levels, unemployment rates,
<br />wages and earnings, employment projections, jobs, training resources and careers; (LMI)
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