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VI. Q. Is the City able to provide an average breakdown of cash orders per month <br />($1, $5, $10, $20 etc) <br />A. See page 30 of RFP <br />VII. Q. How are change orders made today? Online or by phone? <br />A. By phone <br />VIII. Q. What is the average total deposit of the daily carrier pick -up at City Hall? <br />A. City Hall - Average pickup $50,000 in cash including $5,000 in coin <br />B. Santa Ana Zoo — Average pickup $2,500.00 cash /checks <br />Custodial Services: <br />I. Q. How many custody accounts are there and what is the approximate balance <br />of each? <br />A. One account with a balance of $230 million <br />II. Q. What is the approximate activity level of the custody accounts (buys, sells, <br />maturities, wires)? <br />A. 20 transactions per month including interest received <br />Corporate Credit /Purchase Cards <br />I. Q. Can we get more information on the existing card program and spend levels? <br />A. $500,000 spending level <br />II. Is the City considering enlarging the program and open to ePayables? <br />A. City is interested in moving from traditional credit card program to a <br />purchase card program. <br />General Ouestionlsl <br />Q. Did the City select JP Morgan as its vendor after the last banking RFP in 2010? <br />Or, did it select Bank of America to continue its contract and enter into its current <br />relationship with JPM during that term? Or, how long has JPM been the City's <br />bank? <br />A. JP Morgan was selected thru RFP process in 2010. JP Morgan has been <br />providing banking services to City since 2011. <br />II. Q. Under Submittal Requirements on Page 21 of the RFP, it states "Flash Drive <br />with MS Word docx..." Will the City accept a CD instead of a flash drive? <br />A. No, please provide flash drives <br />III. Q. Does the City want 6 flash drives (or CDs) with the 6 bound copies or only <br />one? <br />A. Six (6) bound copies <br />City of Santa Ana — Banking Services Page 4 <br />55E -82 <br />