Laserfiche WebLink
Foundant Technologies Standard Terms and Conditions <br />Software License and Services Agreement with Customer <br />INTRODUCTION <br />This Agreement applies to the purchase of Sufmare or Services by <br />Customer, It should be read in conjunction with the Quote Form, which <br />identifies the products or services that Customer is purchasing. Parts of <br />this Agreement may not apply to a particular Customer. <br />PART ONE - DEFINITIONS <br />1. DEFINED TERMS <br />In this Agreement: <br />"Agreement" means this agreement and any appendix. <br />"Authorized User", unless otherwise stated in a Quote Form, means an <br />employee, board member, trustee, invited reviewer, grant applicant or <br />grantee of Customer and/or Customer's affiliates, or of a person to <br />whom Customer has outsourced services, each of whom is able to access <br />the Software functionality described in the Quote Fonn. <br />"Documentation" means user documentation provided electronically by <br />Foundant for use with the Software. <br />"Grant Making Entity" means any foundation, scholarship fund, government <br />program or other organization providing financial or service assistance, <br />support, or other awards for which the Software is used to process <br />applications. <br />"Grant Lifecycle Process" means the workflow procedures defined by <br />a Grant Making Entity for a particular type of award. <br />"Hosting Services" means the services provided by Foundant to <br />Customer under the Hosting Service Level Appendix. <br />"Hosting Service Level Appendix" means the terns and conditions of the <br />Hosting Service, being an appendix to this Agreement. <br />"Grant Process" means the online forms, users and workflow used to <br />support a particular type of award for which applications are processed <br />within the Software. Elements of the unique workflow may include but <br />are not limited to items such as letters of intent, grant applications, <br />evaluation criteria, review committees and grant reports. <br />"Quote Forn" means a document provided by Foundant and signed by <br />Customer (or in the case of a sale made through an authorized Foundant <br />reseller, by the reseller), detailing the software and services provided by <br />Foundant, and includes any attached statement of work, or appendix. <br />"Professional Services" means the training, consulting, software <br />development and other professional services identified on a Quote Foam, <br />but does not include the Software, the Support Services or the Hosting <br />Services. <br />"Support Services" means the provision of upgrades and Software support. <br />"Software" means the object code version of the proprietary computer <br />software identified on a Quote Form and any subsequent revisions or <br />modifications thereto famished to Customer by Foundant. <br />"Work Product" means object code, source code, flow charts, <br />documentation, information, reports, test results, Endings, ideas and any <br />works and other materials developed by Foundant in providing the <br />Professional Services to Customer, <br />PART TWO - LICENSE AND SUPPORT <br />2. LICENSE GRANT <br />(a) This Part Two shall apply only if the parties have agreed that <br />Foundant shall license Software or provide Software support and <br />maintenance to Customer. Foundant grants Customer an object code -only, <br />non-exclusive, non -transferable (except as provided in Section 19) license <br />to use the Software and the Documentation solely for Customer's <br />internal business purposes and subject to the terms of this License <br />Agreement <br />(b) Customer may copy the Software, in whole or in part, only as <br />necessary in connection with (i) Customer's installation thereof under this <br />Agreernent and (ii) Customer's backup copies maintained for archival or <br />emergency restart purposes. Customer may also copy the Documentation <br />only for its authorized use of the Software, <br />(c) As Foundant is providing Customer with Hosting Services, <br />Foundant affirms that the only third party software required by Customer <br />heremnder is browser software. <br />3. LIMITATIONS ON USE <br />(a)Customer shall not (i) sell, rent, lease, sublicense or otherwise <br />transfer or distribute any copies of the Software or Documentation to any <br />third parties; (ii) modify, translate, reverse engineer, decunpile, or <br />disassemble the Software (except to the extent applicable law specifically <br />permits such activity) or modify the Documentation; (id) create derivative <br />works based upon the Software or Documentation; (iv) alter, destroy or <br />otherwise remove any proprietary notices (including the 'Powered By <br />Foundant' link or labels on or embedded within the Software or <br />Documentation; or (v) create, or cause the creation of unique Grant <br />Lifecycle Processes that would result in the total number of active Grant <br />Lifecycle Processes exceeding the maximum amount as defined on the <br />Quote Form without Foundam's written approval. <br />(b) Customer may use the Software to construct such number of <br />Grant lifecycle processes only as listed in the Quote Fonn. <br />(c) Customer acknowledges that (f) the Software and <br />Documentation and all right, title and interest therein (including without <br />limitation any copyright, patent, trade secret or other intellectual property <br />right in and to the Software and Documentation) are the sole property of <br />Foundant and its suppliers and that Customer receives no rights, title or <br />interests in the Software or Documentation except as expressly set forth <br />herein. <br />4. SUPPORT SERVICES <br />(a) Foundant's Online Knowledgebase is available via a designated <br />login for Customer's Authorized Users. Foundant will make reasonable <br />efforts to ensure that this system is available 24x7x365 as a technical <br />support resource for Customer. <br />(b) Phone and e-mail technical support is available to Customer <br />from 8:00 AM Mountain Time to 5:00 PM Mountain Time on standard <br />business days. <br />(c) Customer is responsible for providing initial support to those users <br />submitting online forms to Customer. Foundant will main Customer to <br />manage these inquiries. In instances where the user's inquiry is the result <br />of a technical issue with the Software, Foundant will engage directly with <br />the user for resolution. <br />5. LICENSE TERM AND ITTMINATION <br />(a)Tlie license granted hereunder initiates upon the date the Quote is <br />signed and expires per the tern noted on the Quote form. <br />(b) Either party may t'erminat'e the license if the other breaches any <br />material term and such breach is not cured within 30 days of written <br />notice thereof. Upon expiration or termination of a license, Customer's <br />rights under Part Two of this Agreement shall cease, <br />Customer agrees to immediately cease use of the Software, and Foundant <br />reserves the right to disable access for all Authorized Users of the <br />Customer. Sections 14, 15, 16 and 19 shall survive the expiration or <br />termination of the terminated license. <br />(c) Upon termination or expiration of the license, Customer shall <br />have 30 days to request all Customer computer files and data which tae <br />stored in the Software. Foundant will deliver the requested computer files <br />and data within 30 days of receiving said request. Computer files stored in <br />the Software will be provided to Customer in same fo mall as they are <br />stored. Computer data (that is, data stored in Software's internal databases) <br />will be provided to Customer in one or more comma delimited text files (i.e. <br />.CSV format). Foundant shall have no other obligation to maintain any <br />Customer data stored in the Grant Lifecycle Manager system or to forward <br />any data to Customer. Any requests for customization of this data export <br />will be considered Professional Services and will be described in a separate <br />Quote Form. <br />6. SOFTWARE WARRANTY <br />(a) Foundant warrants to Customer that: (1) the Software <br />will function substantially as described in the Documentation for so long <br />as Customer is entitled to receive Support Services hereunder; (2) <br />Foundant owns or otherwise has the right to license the Software and <br />documentation to Customer under this Agreement; (3) on delivery, the <br />Software will be free from any vims, time bomb, tromn horse, worm, <br />drop dead device or other computer software code or routine designed to <br />disable, damage or erase the Software, provided that the foregoing shall <br />not apply if same could not have been detected by Foundant using <br />commercially reasonable virus detection or other scanning practices. <br />(b) If there is a material breach of the above warranties, Foundant's <br />entire liability and Customer's exclusive remedy shall be: (1) if the <br />Software does not function substantially in accordance with the <br />applicable Documentation, Foundant shall, at its option, (i) promptly <br />