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Data Ticket, Inc. <br />Newport Beach, CA <br />0: 949 752.6937; F: 949 752-6033 <br />City of Santa Ana <br />Request for Proposals for Automated <br />Parking Citation and Processing Services <br />SECTION 1: ADDENDA ACKNOWLEDGMENT <br />Brook101.1 <br />Wesfico <br />QUESTIONtt <br />+7, RO„Ut& RECfkVLp 4N 30 03 1S (n� 33a�0,-„ISours mvt�i.�nasic3xw <br />eros <br />Below are questions regarding the City's RFP 16-116 Automated Parking Citation and Processing <br />services. <br />Exhibit A <br />Software Specifications <br />1. Can new handheld units be Proposed? Yes <br />2. Canthe department please provided specs on the HP/Compaq IPACi? Addendum to follow -most <br />mobile platforms vrithtouch screen capability. <br />S. Are the current units under warranty? No <br />4. Can scanned sample of your citations can be provided? Attached <br />Line item 5 - Out of State Registered owner Retrieval from State DMV <br />1. How many notices were mailed in 2014. and 2015?2014-2015-1,401 <br />2. How many notices were mailed to violators in Mexico and Canada? None <br />S. How many citations were issued to"Out Of country' vehicle owners Infonotavailable <br />4. How many citations were issued to vehicles that were rentals?:L3 <br />Line items 6 -DMV Registration hold/Releases <br />I. How does. the City/Departmentcurrently access the pMV CLET$ <br />Line Item 7 -Automated processing of Administrative Review Requests <br />1. What is your current process for Administrative Review Requests and processing? Citizen contests <br />ticket, tike is suspended pending revievt,. letter issued with disposition <br />1 How many Administrative Review's did the Department have in 2014 and 2015?2014-8,771 <br />2015-5,129 <br />3. How manyAdministrative Reviews were printed and mailed in 2014 and 2035? 2014-4,212 <br />2015-5,297 <br />Exhibit B <br />User interface <br />Una item I <br />1. Please provide citation sample front and back Attached <br />Additional questions <br />1. Numberof parking citations issued In 2014and 2015? 2014-74,1812015-85,659 <br />2. Range offices?590-$376 <br />S. Range Of penalties? NA <br />4. Revenue for parking citations In 2014 and 2015 2014.54,501,529.00.2015-$5,553,508.00 <br />5. Total number of unpaid citations in 2014 and 2015?2014.201541,241 <br />6.. Approximate value of unpaid citations of 2014 and 2015?Amount -$4,727,150.10 <br />7. Does the Department issue waming citations? No <br />R. Number of persons assigned exclusively to isuing parking citations? 11 city staff arid l2 <br />contracted staff <br />9. Number of locations where persons Who Issue parking citations report? 2 <br />Proprietary and Confidential to Data Ticket, Inc. <br />25G-60 <br />361 Page <br />