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I. PUBLIC EDUCATION <br /> 1. Overview <br /> As public awareness of the environment has grown, so has the need for <br /> accurate information regarding solid waste, disposal, and its affect on our <br /> surroundings. Santa Ana has made "Education 1st" its all encompassing Citywide <br /> theme. This theme is equally important to improving our environment by reducing <br /> waste and recovering recyclables. Recognizing this, Great Western Reclamation <br /> is poised to continue our successful efforts already in place, and develop and <br /> implement additional environmental outreach programs for the City, its businesses <br /> and its residents. <br /> Many of the programs are similarly applicable to residential, commercial and <br /> industrial customers alike. These programs are described first, and are grouped <br /> into the following categories: <br /> • Introductory and basic service information programs <br /> • Ongoing communication and programs <br /> • Special events and activities. <br /> Following this discussion, programs specific to three types of service are <br /> described: <br /> • Bulky Item Pick Up <br /> • Arterial Collection Program <br /> • City Collection Service <br /> All public outreach information will be reviewed and approved in writing by the <br /> City prior to printing and distribution. It is Great Western's standard practice to <br /> offer all information in both English and Spanish. <br /> 68 <br />