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company environmental standards and increase overall environmental <br /> management effectiveness. <br /> In 1992, Arthur D. Little, an independent consulting firm, reviewed the <br /> Company's environmental management systems and environmental <br /> policies/procedures and stated: <br /> "In our opinion, Waste Management, Inc.'s corporate and subsidiary <br /> environmental management systems, policies and procedures, and its <br /> corporate environmental audit program establish the Company as the leader <br /> in the U.S. waste management industry. Furthermore, certain features of <br /> these systems, policies and procedures and audit program reflect <br /> approaches that are state of the art and place Waste Management, Inc. <br /> firmly among the leaders of industry as a whole with regard to corporate <br /> environmental management." (Arthur D. Little, Inc., March 1992). <br /> 14 <br />