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Features & Functionality CP <br />TICKETING <br />Easily generate tickets for events either through our desktop or our mobile experience. Public users receive <br />additional pages, along with their receipt, that contain their tickets. Those tickets can then be printed and <br />scanned into our mobile check -in or desktop check -in screens. Public users may also prefer to simply show <br />the ticket code on their phone display instead of printing. <br />EMAIUSMS BLASTS <br />There are several links within CivicRec that allow for mail blasts. Many of our reports and roster views allow <br />for mass mailings with just the click of a button. The People Finder report is a particularly handy report <br />that allows for mailings based on several different filters. SMS messaging has recently been introduced to <br />facilitate those particularly time -sensitive notifications like cancellations. <br />SURVEYS <br />Participants will automatically receive post -program surveys requesting feedback on your programs, <br />organization, instructors, and processes. This information is captured and is presented back to staff to assist <br />in determining how well the City of Santa Ana programming is being received. <br />n.s <br />25F-40 <br />