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Value Proposition Our unique value proposition is determined to provide clear vision, clear strategy, and clear expectations, which can be summarized as follows: OFFICER P �■ , DATA FORCE X FORCE,,. = Better Outcomes The first and most important priority in delivering great service is an expertly selected, screened, trained, motivated, and engaged OfficerForces^^ Our Security Officers are professionals who represent both USA and City of Santa Ana. We multiply the impact of our OfficerForces"' by our DataForces' to form a fully integrated and data - driven security solution. USA offers the next generation of security intelligence technology to provide the most real -time, situational ly-aware and compliant platform protecting your people, assets, and brand. Our program for the City of Santa Ana is designed to completely meet and exceed your GSA specific SOW requirements. While operating efficiency and effectiveness are both critical, we also offer thought leadership insights and exclusive proprietary innovations to continuously maximize city's cost to value. Our proposal will enable City of Santa Ana to achieve better outcomes, including: • Highest levels of service to exceed performance standards • Reduced risks by delivering mandatory Active Shooter training as part of our core pre- assignment training for all Security Officers and Associates • Reduced liability with the most extensive threat management and risk mitigation plans • Improved cost effectiveness, continuous improvement, and best practices • Enhanced quality and compliance transparency • Superior customer service experience and brand ambassadorship • Seamless ability to support current and emerging systems on an independent network We believe that our Officers are our company's most important resource. To provide you with the best quality of services at the best value, our value proposition begins with our OfficerForces". This is our dedication to providing the best leadership, best -in -class processes, and competencies in our industry. As an organization, we seek to grow by embracing innovative insights, service offerings, and technologies in order to create the maximum value for our clients. Utilizing vast amounts of data and data science, we provide a DataForces" of real -time, transparent, and pro- active recommendations and solutions which optimize resource deployment and reduce risk. Multiplying the value of our OfficerForces' by the value of our DataForces"' equates to our market leading ability to create better outcomes. U.S. Security Associates, Inc. 1 1 Confidential Safety and Security Services Proposal 25K -79