Laserfiche WebLink
(c) Refresher training: <br />Refresher training shall e provided upon request of the City. Refresher <br />training shall be designed to ensure that ail security guards are proficient at <br />their duties. The refresher training shall address any issue brought to the <br />Contractor's attention by the City staff, who is requesthig the refresher <br />training, <br />(d) health and safety orders: <br />Contractor shall provide safety training as required by the California <br />Department of Industrial Relations and Cal -OSHA (California -Occupational <br />Safety and Health Administration), <br />8. Registered Personnel <br />Contractor shall keep records that ensure all assigned guards have received their training, <br />registrations and permits as required by State and local authorities, Additionally, <br />Contractor shall ensure that all guards timely renew their training, registrations and <br />permits as required by State and local authorities, The City may inspect such <br />documentation at any time upon request, <br />9, Post Orders (Duties) and Operating Procedures <br />Prior to staffing an account, Contractor shall provide the following at no addition oxpense <br />to the City, <br />(a) Meet with Management and/or City staff at each facility and review current <br />security guard post orders (duties) and operating procedures; <br />(b) Amend current post orders and operating procedures, as necessary, to the <br />mutual agreement of both parties, in writing; <br />.(c) )Told an_ociant ationtind ng meeting with assigned personnel, at which the <br />they shall be given a written copy; and; <br />(d) Provide a written copy to Proi act Manager <br />Contractor shall establish a specific set of post orders and operating procedures for each <br />facility, This post order and operating procedures shall be completed within ten (15) days <br />following the contract start date. Contractor shall not seek additional monles from the <br />City for establishing the post orders and operating procedures, <br />10, Review of Post Orders, Procedures and Performance <br />Contractor shall review the security guard post orders, operating procedures, and <br />performance of security guards with designated City staff on a quarterly basis. Post <br />orders and operating procedures shall be updated as necessary to ensure an optununt level <br />of service and documentation of post orders and procedures, Any revisions shall also he <br />clearly conveyed to assigned personnel, and they shall each receive a revised written <br />copy. The facility site supervisor shall also receive a revised written copy, <br />11. Appearance and Grooming <br />City of Santa Anme <br />Aria Unard Securityuar <br />Gd Services RFP <br />Page 19 <br />