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Accountability <br />Our exclusive Responsive ManagementsM system helps to ensure that scheduled contacts and meetings <br />take place according to the communication plan agreed upon during transition. Most importantly, status <br />reports are up-to-date and immediately available for review in the P3 PortalsM. <br />Responsive Managements^' has built-in accountability that ensures we <br />title n communicate with your representatives according to the agreed-upon <br />schedule, document concerns and Issues, and follow through to resolution. <br />�C�IRe°� Branch and site management strive to avoid communication failures and <br />• 1',aYnN. <br />n=onennY. the resultant executive escalations, Our accountability to action plans and <br />Mnnnpamantsn Meno¢emam <br />Me.,�nw .�, n my commitments made In meetings quickly reveals any misunderstandings or <br />discrepancies. This direct level of accountability keeps field teams focused, <br />.,_ n .d r proactive and aligned to avoid delays in resolution. Through these inherent <br />'3sIk..na checks and balances, we keep a lased o0 on our accountability <br />xmo-on"' processes to drive continuous improvement every day. <br />Organization and Management <br />Your Management Team <br />USA has a strong local leadership team dedicated to the City of Santa Ana. including: <br />US. Security Associates, Inc. <br />Confidential Safety and Security Services Proposot <br />Matthew Crosswhite <br />Branch Manager, <br />Over 5 years of security experience and 6 years in the <br />p� <br />Orange County <br />Army National Guard, He manages branch operations <br />for the Orange County office, <br />Edward Ruvalcaba <br />Regional Director, <br />Over 5 years of security industry experience and 24 <br />Operations <br />years in the U.S, Army, Ed oversees all 24 Western <br />#0 <br />Region branch operations. <br />Erik Fields <br />Area Vice President <br />Over 6 years in the security industry. Based in Fullerton, <br />Erik oversees the operations of several Southern CA <br />branch offices. <br />John Muldoon <br />Region President <br />Over2Oyears In the security industry. Based in Fullerton, <br />John overseen the operations for the Western Division. <br />Lindsay King <br />Director of <br />Oversees implementation and training of technology <br />41l <br />Technology <br />for clients and officers. <br />Amy Figueroa-Bearn <br />Business <br />Partners with clients to cultivate your partnership with <br />Development <br />USA and demonstrate value. <br />Manager <br />US. Security Associates, Inc. <br />Confidential Safety and Security Services Proposot <br />