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CA J JAS Pacific can provide the City with additional services that include permit Issuance, plan review, code adoption, Our service procedures are thorough meeting all expectations Including great customer service and efficient response times, without compromising quality. As part of JAS Pacific's over arching goal to attain customer satisfaction, a tailored service delivery system is developed, service models are effective and efficient, and procedures adapted to meet the City's requirements. We are confident that we can accommodate the City's financial needs as well as provide the desired level of customer service. Additionally, because of our available resources, we have the ability to alter the levels and types of service to address increased workloads and customer needs. Personel Superior Level of Cstomer Service Expertise Staffing Resources Contract Costs Consistent Code Application Flexibility to Meet Various Levels of Demand Expenses are Consitentwith Revenues 1AS Pacific can provide the Jurisdiction with plan review services both off-site and on. Off-site services will be provided in a timely manner and will be seamless, as our team members are accessible to promptly respond to all inquiries. Upon contract award, JAS pacific will analyze the Jurisdiction's needs and propose the appropriate service level striking a balance between desired services and cost efficiency. Training JAS Pacific is committed to the continuous education of all staff through both in-house and external training. Mr. Fady Matter and Mr. Stuart Tom are ICC certified Instructors and have provided training to various clients on the building and other codes and regulations: Mr. Mattar's area of Instruction Includes plumbing, mechanical, green building, energy and residential fire -sprinkler systems topics. Mr. Stuart's area of instruction includes the California Building and Residential Codes, emergency response, fire and other related topics. Mr, Mattar has worked with various JAS clients and Industry related organizations providing instruction on a range of topics. He was the Training Coordinator for the County of Los Angeles Building Dlvislon, creating the training programs for entry-level inspectors, as well as on-going training for Inspectors, plan review staff, permit technicians and district office managers, Mr. Mattar prepared and created training booklets and PowerPoint presentations for training on the California Mechanical and Plumbing Codes, Green Building Code and Residential Fire Sprinklers then conducted tralnings for ICC orange Empire, LA Basin, Foothill, Hi Desert, Coachella Valley, and Ventura Chapters of ICC. He hasalso presented training on code update to jurisdictions including the Cities of Los Angeles, Long Beach, 25F-44