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* Collaborate and reasonably assist each other in the development of necessary service <br />delivery protocols for the services outlined in this IVO€J, <br />Agree that the provisions contained heroin are trade subject to all applicable federal and <br />state laws, implementing regulations, and guidelines imposed on either or all Parties <br />relating to privacy rights of customers, maintenance of records, and other confidential <br />information relating to customers, and <br />Agree that all equipment and furniture purchased by any party for purposes described <br />herein shall remain the property of the purchaser after the termination of this agreement. <br />PARTNM <br />Each Partner commits to cross -training of staff, as, appropriate, .and to providing; either <br />professional learning: opportunities that promote continuous quality improvement. Partners will <br />further promote system integration to the maximum extent feasible through: <br />• Effective communication; information sharing, and collaboration with the ATCC <br />Operator, <br />Joint planning, policy development, and system design processes, <br />• Commitment to tho joint-rnission; mesion, goals, strategies, and performance measures; <br />w The design and use of coninnon intake, assessment, referral, and ease management <br />processes; <br />® The use of common and/or linked data management systems and data sharing methods; as <br />appropriate; <br />• <br />Leveraging of resources, including; other public agency and non-profit organization <br />services; <br />Participation in a continuous imptovomout process designed to boost outcomes and <br />increase customer satisfactions and <br />• Participation in xegularly scheduled Partner nhcetings to exchange information in support <br />of -die above and encourage program and staff integration: <br />DATA SHAWNG <br />Partners agree that the use of high-quality, integrated data is essential to inform decisions made <br />by policymakers, employers, and job seekers.Additionally, it is vital to develop and maintain € n <br />integrated case management system, as appropriate, that informs customer service throughout <br />customors' interaction with the integrated system and allows information collected from <br />customers at intake to be captured once, <br />Partners further agree that the collection, use, and disclosure of customers' personally <br />identifiable information (PH) is subject to various requirements set forth in Federal and $tate <br />S <br />25C-63 <br />