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■ Commit to robust and ongoing communication required for an effective referral process,
<br />and
<br />Commit to actively follow tip on the results of referrals and assuring that Partner
<br />resources ate being leveraged at an optimal Ievel.
<br />ACCESSIBILITY
<br />Accessibility to the services provided by the A7CCs and all Partner agencies is essential to
<br />meeting the requirements and goals of the local AICC network. Job seekers and businesses trust
<br />be able to access all information relevant to them via visits to physical locations as well as in
<br />virtual spaces, regardless of gender, age, race, religion, national origin, disability, veteran's
<br />status, or on the basis of any other classification protected under state or federal favi.
<br />NON-DISCRIMINATION AND EQUAL OPPORTUNITY
<br />All Parties to this MOU certify that they prohibit, and will continue to prohibit, disch nation,
<br />and they certify that no person, otherwise qualified, is denied employment, services, or other
<br />benefits on the basis of. (i) political, or religious opinion or affiliation, marital status, sexual
<br />orientation, gender, gender identification and/or expression, race, cator, creed, or national. origin;
<br />(ii) seat or age, except when age or sex constitutes a bona fide occupational: qualification; or (iii)
<br />thephysical or mental disability of a qualified individual with a disability,
<br />The Parties specifically agree that they will comply with Section 188 of the WICA,
<br />Nondiscrimination and Equal Opportunity. Regulations (29 CFR fart 38; Final Rule December 2,
<br />2416), the Americans with Disabilities Act (42 U,S.C, 12141 et seq.), the bion -traditional
<br />Employment for Women Act of 1991, titles VI and V11 of the Civil Rights of 1964, as amended,
<br />Section 504 of the Rehabilitation Act of 1973, as amended, the Age (Discrimination Act of 1967,
<br />as amended, titre IX of the -Education Amendments of 1972, as amended, and with all applicable
<br />requirements imposed by or pursuant to regulations implementing those laws, including but not
<br />limited to 29 CFR Part 37 and 38,
<br />GPJF.VAWCFS AND COMPLAINTS PROCEDURE
<br />The ADCC partner agrees to establish and maintain a procedure for grievance and complaints as
<br />outlined in WTOA. The process for handling grievances and complaints is applicable to
<br />customers and partners. These procedures will allow the customer or entity filing the complaint
<br />to exhaust every administrative level in receiving a fair and complete hearing and resolution of
<br />their grievance. The partner farther agrees to communicate openly and directly to resolve any
<br />problems or disputes related to the provision of services in a cooperative manner and at the
<br />lowest level of intervention possible. All partners agree to inform each other immediately when
<br />a customer violates an established policy that would require them to be banned from the center or
<br />involves police authorities,
<br />AMERICAN'S WITH DISABILITIES ACT AND AMENDMENTS COMPLIANCE
<br />The ADCC partner agrees to ensure that the policies and procedures as well as the programs and
<br />services provided at the ADCC are in compliance with the Americans with Disabilities Act and
<br />its amendments. Additionally, partners i agree to fully comply with the provisions of W10A, Title
<br />Vii of the civil Rights act of 1964, the Age Decimation Act of 1475, Title IX of the Education
<br />Amendments of 1972, 29 CRF Part 37 and all other regulations implementing the
<br />aforementioned laws: The WDB and the America's lob Center of Califorara partners will ensure
<br />R1
<br />25C-66
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