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Information on the availability of supportive services Information and meaningful assistance on <br />and referral to such, as appropriate Unemployment Insurance claim filing <br />Determination of potential eligibility for workforce <br />Partner services, programs, and referral(s) <br />Individualized Career Services: <br />Comprehensive and specialized assessments of <br />skills levels and service needs <br />Referral to training services <br />Literacy activities related to work readiness <br />Case management for customers seeking training <br />services; individual in and out of area job search, <br />referral and placement assistance <br />Workforce preparation services (e.g., development <br />of learning skills, punctuality, communication skills, <br />interviewing skills, personal maintenance, literacy <br />skills, financial literacy skills, and professional <br />conduct) to prepare individuals for unsubsidized <br />employment or training <br />Training: <br />Occupational skills training through Individual <br />Training Accounts (ITAs) <br />On -the -Job Training (OJT) <br />Programs that combine workplace training with <br />related instruction which may include cooperative <br />Information and assistance in applying for financial aid <br />for training and education programs not provided <br />under W I OA <br />Individualized Career Services cont. <br />Development of an individual employability <br />development plan to identify employment goals, <br />appropriate achievement objectives, and appropriate <br />combination of services for the customer to achieve <br />the employment goals <br />Group counseling <br />Individual counseling and career planning <br />Work experience, transitional jobs, registered <br />apprenticeships, and internships <br />Post -employment follow-up services and support (This <br />is not an individualized career service, but listed here for <br />completeness.) <br />Training cont. <br />Adult education and literacy activities, including <br />English language acquisition (ELA), provided in <br />combination with the training services described above <br />Incumbent Worker Training <br />Training programs operated by the private sector <br />education <br />Skill upgrading and retraining Entrepreneurial training <br />Customized training conducted with a commitment Other training services as determined by the workforce <br />by an employer or group of employers to employ an partner's governing rules <br />individual upon successful completion of the <br />training <br />5 <br />25C-99 <br />