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economically disadvantaged, and other individuals. Intake is the process of collecting basic
<br />information, e.g., name, address, phone number, SSN, and all other required information to
<br />determine eligibility or ineligibility for an individual's program. Orientation, whether offered
<br />in a group setting, one-on-one, or electronically, is the process of providing broad
<br />information to customers in order to acquaint them with the services, programs, staff, and
<br />other resources at the Santa Ana Work Center, or its partner agencies.
<br />3. Initial Assessment: For individuals new to the workforce system, initial assessment involves
<br />the gathering of basic information about skill levels, aptitudes, abilities, barriers, and
<br />supportive service needs in order to recommend next steps and determine potential referrals
<br />to partners or community resources.
<br />4. Job Search, Placement Assistance, and Career Counseling: Job Search helps an individual
<br />seek, locate, apply for, and obtain a job. It may include but is not limited to: job finding
<br />skills, orientation to the labor market, resume preparation assistance, development of a job
<br />search plan, job development, referrals to job openings, placement services, job finding
<br />clubs, job search workshops, vocational exploration, relocation assistance, and re-
<br />employment services such as orientation, skills determination, and pre -layoff assistance.
<br />Placement Assistance is a service that helps people to identify and secure paid employment
<br />that matches their aptitude, qualifications, experiences, and interests. Career Counseling is a
<br />facilitated exploration of occupational and industrial information that will lead to a first, new,
<br />or a better job for the individual.
<br />5. Employment statistics -Labor Market Information: Collect and report data about
<br />employment levels, unemployment rates, wages and earnings, employment projections, jobs,
<br />training resources and careers; (LMI)
<br />6. Eligible Provider performance and program Cost Information: Collect and provide
<br />information on:
<br />A. Eligible training service providers (described in WIOA Section 122)
<br />B. Eligible youth activity providers (described in WIOA Section 123)
<br />C. Eligible adult education providers (described in WIOA Title II).
<br />D. Eligible postsecondary vocational educational activities and vocational educational
<br />activities available to school dropouts under the Carl Perkins Act (20 USC 2301).
<br />E. Eligible vocational rehabilitation program activities (described in Title I of the
<br />Rehabilitation Act of 1973).
<br />Local Performance Information: Collect and provide information on the local area's recent
<br />performance measure outcomes.
<br />8. Supportive Services' Information: Collect and provide information on services such as
<br />transportation, child care, dependent care, housing, and needs -related payments that are
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