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in a group setting, one-on-one, or electronically, is the process of providing broad <br />information to customers in order to acquaint them with the services, programs, staff, and <br />other resources at the Santa Ana Work Center, or its partner agencies. <br />3. Initial Assessment: For individuals new to the workforce system, initial assessment involves <br />the gathering of basic information about skill levels, aptitudes, abilities, barriers, and <br />supportive service needs in order to recommend next steps and determine potential referrals <br />to partners or community resources. <br />4. Job Search, Placement Assistance, and Career Counseling: Job Search helps an individual <br />seek, locate, apply for, and obtain a job. It may include but is not limited to: job finding <br />skills, orientation to the labor market, resume preparation assistance, development of a job <br />search plan, job development, referrals to job openings, placement services, job finding <br />clubs, job search workshops, vocational exploration, relocation assistance, and re- <br />employment services such as orientation, skills determination, and pre -layoff assistance. <br />Placement Assistance is a service that helps people to identify and secure paid employment <br />that matches their aptitude, qualifications, experiences, and interests. Career Counseling is a <br />facilitated exploration of occupational and industrial information that will lead to a first, new, <br />or a better job for the individual. <br />5. Employment statistics -Labor Market Information: Collect and report data about <br />employment levels, unemployment rates, wages and earnings, employment projections, jobs, <br />training resources and careers; (LMI) <br />6. Eligible Provider performance and program Cost Information: Collect and provide <br />information on: <br />A. Eligible training service providers (described in WIOA Section 122) <br />B. Eligible youth activity providers (described in WIOA Section 123) <br />C. Eligible adult education providers (described in WIOA Title II). <br />D. Eligible postsecondary vocational educational activities and vocational educational <br />activities available to school dropouts under the Carl Perkins Act (20 USC 2301). <br />E. Eligible vocational rehabilitation program activities (described in Title I of the <br />Rehabilitation Act of 1973). <br />Local Performance Information: Collect and provide information on the local area's recent <br />performance measure outcomes. <br />8. Supportive Services' Information: Collect and provide information on services such as <br />transportation, child care, dependent care, housing, and needs -related payments that are <br />necessary to enable an individual to participate in employment and training activities. <br />9. Unemployment Compensation: Collect and provide information on filing claims for state <br />benefit payments that <br />14 <br />