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your i,depo,id.M hoolthmre choice. <br />and following up with the inmates in need of mental health evaluation and potential <br />treatment during their incarceration. <br />TechCare@ and Mental Health <br />One of NaphCare's main tools for a successful mental health program is TechCare°. Our clients <br />utilize TechCare's Mental/Behavioral Health Modules to maintain behavioral health records <br />without the need for additional systems or paper records. It provides seamless communication <br />between medical and mental health providers and iron -clad documentation of mental health <br />services. <br />The benefit of a centralized, coordinated EHR is that all providers, to include medical, mental <br />health and dental, have simultaneous access to an inmate's record. Many correctional systems <br />that use a paper medical record system battle access issues when an inmate is scheduled to see <br />multiple providers/disciplines on a given day. This often forces providers to compete for records <br />or make clinical decisions without a record present during an encounter. Other systems are <br />forced to operate with dual records, creating clerical inefficiencies due to copying and filing <br />redundancies. With a centralized EHR like TechCare®, providers also have real time access to the <br />most current clinical information from all disciplines, thus ensuring that a patient's care is not <br />provided in a polarized environment. This coordination and use of TechCare® between all <br />vendors will prove to be valuable in the coordination and quality of patient care, ultimately <br />reducing the need for expensive off -site care. <br />With the use of TechCare®, mental health providers have the following capabilities: <br />• We electronically flag an inmate's health record if his/her responses during the <br />Intake Screening indicate a need for additional mental healthcare. <br />• All screenings and evaluations identify inmates with suicidal and homicidal <br />tendencies, as well as acute and chronic behavioral health issues. Alerts in <br />TechCare® prompt clinical staff to take action, such as placing an inmate on suicide <br />precautions, contacting custody, or assigning special housing. <br />• TechCare® has an effective alerting system that can be based on several triggers <br />within behavioral health. As an example specifically for treatment planning, the <br />system can alert if psychotropic medications are missed or refused, diagnostic <br />values are out of range, documents have returned from an off -site visit and if a sick <br />call has been missed. <br />• Electronic medication administration records (eMAR) for prescriptions and review of <br />patient medication history and current medication use. <br />• Access to a patient's total chart, with both medical and mental health history, for <br />comprehensive reviews of current and past care. <br />• Mental Health screening and evaluation results are stored within the EHR for <br />instant, easy access to this information. <br />• Scheduling and coordination for referrals is performed through TechCare® and off - <br />site data is stored within TechCare° for easy access to any off -site or referral <br />information. <br />• All mental health activities are recorded in TechCare® and available for review at <br />any time. <br />Inmate Medical Services RFP No. 17-051 <br />City of Santa Ana 51 <br />