NAPHCARE, INC. (2) - 2017 - Laserfiche WebLink

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<A �49jhl? your independent ho.11hcore choice. Mental Health Referral Plan NaphCare will provide a rapid response to any need for an evaluation or mental health intervention. The mental health team will be on -call and available 24 hours a day to provide a rapid response to an emergent need for an evaluation or mental health intervention. Inmates may request mental health services via sick call; additionally, correctional, medical, or mental health staff can recommend mental health services for inmates at any time. NaphCare has established detailed policies and procedures for both the on -site and off -site treatment of such inmates and for referrals to the mental health provider for continued treatment when medically necessary. The psychiatric provider and mental health professional will coordinate with the facility leadership on recommendations regarding placement of housing, monitoring, and other operational issues. Mental health referrals will be received, documented, and processed through the scheduling system in TechCore®, which provides instant, up-to-date information that is accessible to all providers. Crisis Management Plan Mental health staff provide immediate evaluation during a psychiatric crisis to address housing placement, monitoring, medications, and any possible referral to an outside mental health facility. Inmates placed in a mental health protective status are only released following a thorough evaluation by a mental health professional. We understand that a mental health crisis can occur during all hours. Our policies and procedures address emergent situations 24 hours a day; medical staff is trained to assess situations and intervene appropriately, and mental health providers are on -call. Mental Health crisis management will also be a component of ongoing training provided by the NaphCare mental health team for SAJ security staff. Continuous Quality Improvement (CQI) NaphCare will conduct regular studies, identify opportunities for improvement, and develop effective corrective action plans for our mental health services as part of our larger CQI efforts at the SAJ. Ongoing improvement activities will focus on patient care areas to include: • Timely mental health screening • Effectiveness of the referral process • Timely psychiatric evaluation • Suicide policy compliance • Medical services provided for those on medical confinement status • Discharge planning • Emergency mental health response • Involuntary medication administration b. A licensed mental health specialist will be available on -site four (4) hours per week. c. All healthcare staff are properly trained on the symptoms and treatment of the inmates who are at risk or suicidal and/or homicidal acts. Inmate Medical Services RFP No. 17-051 City of Santa Ana 56