NAPHCARE, INC. (2) - 2017 - Laserfiche WebLink

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your independent hedthcom: d,oiwe c. NaphCare will continue to implement our established policies and procedure regarding inmate medical files and access subject to the approval of the Jail Administrator or designee. Access/Disclosure We understand the importance of ensuring security and privacy in the protection of inmate records as well as restricting unauthorized user access to these records. TechCare® controls access to and within the system at multiple levels (User, Role, Patient and Chart Section/Area) through a consistent method of identification and authentication of all users in accordance with the NIST developed, Role Based Access Control (RBAC), standard. Examples include the following: • If doctors are the only users who are allowed to prescribe medications, then no user Role except for Doctors have access to the Drug Order section of TechCare®. • If policy restricts access to the charts of family members, User X can be restricted completely from their brother's entire chart. • Users such as Security Technicians should never view PHI, so their Role can be set to only access the Reports section of TechCare®. • The role Administrative Assistants can be granted view only access to TechCare® for Quality Assurance purposes. NaphCare will continue to maintain inmate records using our electronic health record system, TechCare°, which we implemented upon our initial transition to NaphCare in 2014. NaphCare scanned and attached all existing active files in medical records office into TechCare® to improve the overall continuity of care provided to patients. This process has also reduced the risk involved in managing medical paper charting systems. We will ensure continued compatibility with the SAJ's existing jail management system (ATIMS). The following pages provide a detailed description of the TechCare® EHR system. Inmate Medical Services RFP No. 17-051 City of Santa Ana 58