NAPHCARE, INC. (2) - 2017 - Laserfiche WebLink

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r? h�filre your Independent hecefhc.. choice. Range Medical Homecare Supplies Range Medical Homecare Supplies serves the residents in Orange County. Range Medical offers a wide range of services which include bath safety, mobility products, lift chairs, scooters, wound care, cushions, ADL's and more. NaphCare is working with Chris Helliesen, Owner and President, to discuss future opportunities for providing medical supplies to the offenders at the SAJ. A signed letter of intent is included in the Appendix. F. MEDICAL SERVICE PROVIDER MINIMUM STAFFING Staffing Narrative for the Santa Ana Jail NaphCare has offered the RFP's minimum staffing models to comply with the RFP and meet the unique needs of the Santa Ana Jail. It is our goal to always provide the necessary support to efficiently administer all medical, mental, and emergency healthcare services for SAJ detainees. We achieve this by blending a multi -disciplinary team with TechCore®, combining clinical talent with technology to yield a standard of care unequaled in the correctional healthcare industry. While current staffing at the SAJ has and continues to provide competent support for the operation of our medical care program, we offer the City the RFP minimum, two -tiered plans based on the Jail's ADP. Each of these plans supports our Proactive Care Model, focusing on identifying critical medical issues up front in order to prevent more serious outcomes later. At the SAJ, our proactive strategy has significantly reduced ER trips by 98%, shortened sick call wait time from 14 days to one, and decreased medical grievances by 72%. In addition, NaphCare's staffing plan for both Tier 1 and Tier 2 includes a Health Services Administrator to lead, direct, manage, and evaluate operations at the SAJ. The HSA ensures all operations are in compliance with the contract and jail requirements, NCCHC, ACA, and professional nursing standards. The HSA also serves as the primary liaison between the SAJ and the corporate office. The HSA oversees operations for healthcare at the Jail and maintains consistent communication with the corporate office clinical and administrative personnel. Our HSA, in collaboration with corporate office staff, will be devoted to keeping Santa Ana administration informed of contracted healthcare services for inmates. NaphCare will perform the initial Intake Screening within two hours of an inmate's admittance, using an RN available 24/7 to detect urgent medical needs early. We identify any medical and mental health issues needing prompt attention. Then, we conduct a comprehensive Health Assessment up front, during the intake encounter, whereby a thorough history and physical examination is performed, vital signs are recorded, and the inmate's medical history is obtained, all of which is documented in TechCare®. Our system also streamlines the Jail's mental health program by focusing on early recognition and intervention. By devoting more attention to critical mental health needs, we stabilize your mental health and medical population quickly, allowing us to reduce suicide risks and improve the overall stability of your incarcerated population. Care is improved, grievances and movement within the Jail is reduced, and the probability of legal complications is minimized. NaphCare's proactive strategy works to identify, assess, and treat a detainee with mental illness as quickly as possible, and when necessary, in collaboration with the PET Team, Anaheim Global, and/or an appropriate provider. Inmate Medical Services RFP No. 17-051 City of Santa Ana 88