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DocuSign Envelope ID: 83A75EF6-8C6D-474A-S 955061083362 2. Provide a catalyst grant of $roo,000 to conduct removal defense pursuant to a universal representation model to the selected legal services provider or providers in Santa Ana of Vera's choosing to augment the City's public funding for removal defense. Vera will establish a contract and Program Operations Plan with each legal sei vices provider setting forth the requirements of the Vera program, Vera's award of the catalyst grant is contingent on the City and provider's adoption of the universal representation model. 3. Provide a forum for government officials within the SAFE Cities Network to share information and challenges. 4. Provide support and technical assistance to Santa Ana legal services providers in the form of sharing of best practices and challenges with other SAFE Cities Network members, and periodic trainings. Vera will also provide support in creating and maintaining stakeholder relationships. 5. Provide strategic communications support related to the work of the SAFE Cities Network. 6. Provide program performance and outcome monitoring, with an eye toward evaluation. Vera will collect quantitative data from legal services providers through the SAFE Cities database and qualitative data from site visits and other engagements to monitor program performance, report progress and findings to funders and government partners, and identify important trends that may inform technical assistance and program management efforts. q. Support Santa Ana's effort to secure and expand public funding for removal defense after the first year of the program. Mutual understandings and cornuritments: t. This memorandum of understanding will be in effect from the date approved by City through October 31, 2018. The memorandum may be extended past that event to a date agreed upon by mutual, written agreement of both Vera and Santa Ana. 2, Vera shall at all times preserve the confidentiality and security of identifiable information learned during the course of the evaluation, Vera shall restrict the use and disclosure of such information to those persons or entities (including agents and subcontractors) that have been hired, designated, or assigned by Vera to conduct the evaluation. 3. All identifiable data collected by or provided to Vera for evaluation of the Project will be securely maintained by Vera staff, Electronic databases will be stored on a Vera computer and will only be accessible with a password. Data access will be restricted to designated study personnel who have received training to maintain the confidentiality of data. All research staff will receive a copy of Vera's confidentiality protocol and be required to sign it before handling research data.